Sales/general Manager

1 week ago


Durban, South Africa Pioneer debt solutions Full time

Sales General Manager

Objectives:

- Develop strategic plan for optimized productivity
- Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes
- Adhere to company standards for excellence and quality
- Seek out opportunities for expansion and growth by developing new business relationships
- Provide guidance and feedback to help others strengthen specific knowledge/skill areas

Key Responsibilities:

- Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals
- Recruit, onboard, and train high-performing employees to achieve objectives
- Maintain project timelines to ensure tasks are accomplished effectively
- Manage sales budgets, forecasts, and expenses effectively to optimize resource allocation and maximize ROI.
- Resolve internal staff conflicts efficiently and to the mutual benefit of all involved
- Analyze sales data and performance metrics to assess progress, identify areas for improvement, and make data-driven decisions.
- Collaborate cross-functionally with other departments, including marketing and operations, to ensure alignment
- Stay abreast of industry trends, market developments, and competitor activities to inform sales strategies and tactics.
- Lead and motivate the New Business team to consistently meet or exceed targets and KPIs

Pioneer House, Durban Central, Durban

**Requirements**:

- Qualified and registered Debt Counsellor
- RE qualification
- Dialer Management skills
- Call Centre leadership experience
- Management Experience
- Experience in conducting performance evaluations
- Working knowledge of human-resources processes

**Job Types**: Full-time, Permanent



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