Test Manager

**Why Verifone**: For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it's developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success. The QA Manager will define the test strategy and approach for all products, provide quality assurance leadership, and be ultimately responsible for ensuring product quality. This individual must have a proven track record of success building, leading, and managing a functional and technical QA team with a strong sense of quality ownership and feature advocation. This is a hands-on job that requires strategic thinking and planning to provide leadership and expertise throughout the entire QA lifecycle, ensuring the success of the team's manual and automation efforts. The manager will provide regular direction, mentorship, and coaching to QA team members **What you'll do**: - Develop and drive a high-level QA strategy, as well as take a hands-on approach to implementing that strategy. - Lead efforts to develop, document, and implement applicable QA processes and procedures to provide more effective quality methods within the group in support of providing quality products. - Create, implement, maintain, and enhance test plans, test scripts, and test methodologies that ensure exhaustive testing of all assigned software systems to ensure compliance with software/system specifications. - Develop software quality test plans and test cases, and lead in setting and maintaining the standards for Software Quality Assurance test documentation. - Be highly committed to create world class automation for regression and feature testing. - Design, implement, and maintain comprehensive test plans to ensure software requirements are met. - Collaborate with developers to improve overall product quality by emphasizing defect prevention throughout the development process. - Anticipate potential software problems by creating exhaustive test scenarios that ensure comprehensive testing. - Document all testing results in conjunction with test plans. - Identify and analyze defects/test results and be able to deduct the chain of events leading to a failure. - Identify areas for test improvement through analysis, experience and use of metrics. - Communicate critical issues and status updates in a timely manner. - Educate and train peers and subordinates on the QA process and provide guidance to them when they are unclear about the process. - Provide coaching and guidance to the Quality Assurance Team on "best practices". - Plan, organize, and monitor the execution of the work assignments for the Quality Assurance Team. - Ensure that the project schedule is adhered to and the work is completed according to the schedule. **Our commitment**: Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.