Master Data Officer

**Purpose of the Job**:
Medirite is looking for an individual with strong SAP master data background and data analysis skills to be part of a diverse team with a focus on data governance, master data architecture and management.

The Master Data Officer is responsible for creating, implementing and maintaining master data management solutions that enable users to optimize system capabilities. Uses knowledge of end-to-end data processes to analyze, cleanse, and enrich master data elements and ensure that data flows efficiently and consistently between users and stakeholders. Responsible to provide data governance and ensures data integrity by coordinating data management efforts across the organisation. Troubleshoots issues related to master data management and identifies opportunities for improving data management processes. Relevant systems and processes include, but are not limited to, SAP system.

**Job Objectives**:
**Helix Remedy Incident Management**
- Investigate incidents.
- Assign tasks to Buyers Assistants to resolve.
- Re-assign and close incidents when required.

**New Store Opening**
- Draw list of general assortments of model store.
- Complete required EDM forms.
- Pull range comparison report.
- Compare range of new store to that of model store.
- Assign the resolution of range discrepancies to the Buyers Assistants.

**Master Data Maintenance Requests**
- Submit authorised requests for data maintenance to EDM.
- Submit data maintenance requests to DC/Store Replenishers.

**Master Data Exception Management**
- Identify and investigate divisional master data exceptions based on existing Information Steward rules.
- Assign Buyers Assistant resolution of master data exceptions.
- Re-route master data exceptions where applicable.
- Partner with EDM on potential data clean-up initiatives.

**Pricing Exception Management**
- Identify and investigate GP Price and Error Report issues.
- Assign resolution of pricing issues to the Buyers Assistant.
- Identify pricing improvement opportunities and obtain Senior Buyer approval for re-alignment.
- Determine the pricing issues highlighted on the promotion SPAs that require investigation and resolution.

**Promotional Checks and Balances**
- Perform conflict checks and consult with the Senior Buyer regarding potential conflicts.
- Assign resolution of conflicts to Buyers Assistant.
- Perform variant inclusion checks.
- Pull SAP SPA to identify issues with master data and pricing.
- Assign resolution of master data and pricing issues to Buyers Assistant.
- Assist with leaflet verification against SAP SPA checks.
- Manage website pricing checks and promotional incidents.

**Condition Contract Management**
- Evaluate the accuracy of new contracts.
- Ensure Prompt Contract Dissemination.
- Refer issues related to contracts to the Senior Buyer.
- Assign resolution of issues to Buyers Assistant.
- Ensure that all relevant Bonus Buy and Sally Contracts for upcoming promotions have been captured.

**Vendor Claim Resolution**
- Liaise with Buying Accountant to identify any outstanding vendor claims.
- Assign resolution of valid claims to Buyers Assistant.
- Refer claim issues to Senior Buyer.

**Ad Hoc**
- As per individual Senior Buyer Requirements.

**Qualifications**:
**Essential**:

- Grade 12
- Diploma or higher in Data Management

**Experience**:
**Essential**:

- 2-3 years experience with master data and GS1 standards.
- 3+ years experience working on SAP Retail.

**Desirable**:

- Knowledge of Shoprite Business processes
- Business, Process and root cause analysis

**Knowledge and Skills**:
**Essential**:

- Computer literacy and packages - MS Office(Word, advanced Excel and PowerPoint)
- Excellent collaboration skills
- Knowledge and experience with master data tools such as SAP MDG, Data Services, Information Steward
- Advanced Excel skills to perform data manipulations and analysis
- Business knowledge - must understand the business processes, rules and requirements
- Working knowledge of data quality principles and root cause analysis
- Knowledge of basic data management principles, concepts and how to control data standards
- Advanced excel capabilities
- Advanced analytical and problem solving skills with the ability to understand business functions, process information quickly and assess impacts to data element
- Interact effectively with stakeholders at all levels of the organisation
- Passion for understanding and improving data quality
- Methodical, systematic, precise, meticulous attention to detail
- Able to efficiently prioritize work and timely inform stakeholders on the progress
- Adapt easily to changing environments and system enhancements
- Strong verbal, written and interpersonal communication skills