Learning and Development

**COMPANY PROFILE**:
Cognia seamlessly extends corporates, banks and law firms’ legal capability to deliver sustainable outcomes. Our goal is to connect the legal sector, moving it from a siloed approach to integrated partnerships. We help in-house legal teams by bringing simplicity to complex matters and replacing broken procedures with efficient processes.

Cognia is a Chambers-ranked law company which integrates how legal services are provided so our team, partners, clients and communities thrive together with people at the heart of what we do. We encourage our people to bring their whole self to work and focus on enabling them to realise their full potential.

**ROLE DESCRIPTION**: We are looking for a Learning and Development senior Manager to design and develop a learning strategy with appropriate learning solutions in one or more business areas by consulting with key stakeholders across the business to identify learning needs; interpret business learning needs and driving the execution of learning experiences including formal, social and experiential learning. The Learning framework will comprise of technical, behavioural and leadership competencies to ensure a holistic approach to learning and development.
**KEY RESPONSIBILITIES**:

- Co-create a learning strategy for the business in partnership with Heads of Business & People and Culture supported by capability building requirements.
- Lead the implementation and execution of the Learning and Development strategy across the business.
- Foster engagement with the Cognia Team to create interest and participation in Wellness initiatives.
- Actively research new ways of fostering wellness within our organisation.
- Collaborate with cross-functional teams, stakeholders and leaders to establish plans, systems, processes and requirements.
- Implement various learning methods companywide (e.g. coaching, job-shadowing, online, formal and classroom learning)
- Design and deliver e-learning courses, workshops and other trainings.
- Assess the success of development plans and help employees make the most of learning opportunities.
- Help line managers to develop their team members through career pathing.
- Track budgets and negotiate contracts.
- Conduct effective induction and orientation sessions.
- Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them.
- Manage training budget.
- Resolve any specific problems and tailor training programs as necessary.
- Maintain a keen understanding of training trends, developments and best practices.
- Develop or oversee the production of classroom handouts, instructional materials, aids and manuals.
- Assess training effectiveness to ensure incorporation of taught skills and techniques into employees work behaviour.
- Periodically evaluate ongoing programs to ensure that they reflect any changes.

**Performance Management**
- Review PDP’s of team members and identify appropriate learning and coaching solutions.

**Employee Wellness**
- Expand current Wellness Strategy and enable delivery of wellness and mental health programme.

**REQUIREMENTS**:
HR Degree or Adult education qualification.
- Proven experience as an L&D Manager, Training Manager or similar with a minimum of 5 years relevant prior experience.
- Familiarity with e-learning platforms and practices.
- Experience in project management and budgeting.
- Proficient in MS Office and Learning Management Systems (LMS).
- Excellent communication and negotiation skills; sharp business acumen.
- Ability to build rapport with employees and vendors.
- Proven experience in designing multiple training initiatives in a corporate setting.
- Extensive knowledge of instructional design theory and learning principles.

**COGNIA COMPETENCIES**:
**Honest Communication**
- Uses active listening and refined questioning skills to elicit underlying needs and requirements from clients, partners and other stakeholders.
- Raises issues with clients and other stakeholders in a proactive, constructive and timely manner.
- Provides guidance and constructive feedback to the team on work output, taking further action as appropriate.

**Delivering Excellence**
- Proactively manages teams to ensure they deliver best client outcome.
- Puts in place processes and checks to ensure high-quality outcome.
- Shapes work products to meet client requirements.

**Building Strong Relationships**
- Leads by example.
- Allocates time to building productive client relationships.
- Develops strong network inside and outside Cognia, for mutual benefit.
- Actively builds in time to spend with more junior colleagues to coach them and assist in their professional development.

**Being agile**
- A self-starter
- Ensures time for the team to think of and develop ideas.
- Draws on wide range of sources, people and thinking to find innovative ways of working and resolving issues.
- Suggests new service offerings.
- Looks for opportunities to develop skills.
- Act