Supervisor

**About Us**:
Thorburn Security Solutions is seeking seasoned and experienced Supervisors to oversee day-to-day security operations and ensure compliance across our sites within the automotive and commercial vehicle industry.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities** together with **increased quality, efficiency and productivity**. We specialise in **Catering**, **Facilities Management**, **Cleaning and Hygiene**, **Pest Control**, **Protection**, **Energy**, **Procurement**, **Workspace Design**, **Engineering, Remote Camps**, and more. **Developing our people**- the heart of Tsebo - is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. **DOWNLOAD OUR ONE-PAGER**

**Duties & Responsibilities**:

- Supervise and coordinate day-to-day security operations on assigned sites.
- Ensure compliance with company policies, client requirements, and relevant security regulations.
- Monitor guard deployment, shift scheduling, and attendance to maintain effective coverage.
- Monitor time and attendance to ensure accurate workforce management.
- Conduct site inspections and spot checks to ensure operational readiness and discipline.
- Report and respond to incidents, emergencies, and security breaches timeously.
- Maintain accurate records of incidents, occurrences, and daily activity reports.
- Ensure access control, patrols, and surveillance are carried out according to procedure.
- Ensure that access control personnel are adequately trained and equipped to perform their duties.
- Provide guidance, coaching, and support to security officers under supervision.
- Conduct on-the-job training when required to upskill and develop team members.
- Liaise with clients and management on security-related issues and provide professional feedback.
- Assist in investigations of incidents, accidents, or breaches of protocol.
- Enforce health, safety, and environmental standards on site.
- Drive continuous improvement in service delivery and customer satisfaction.

**Skills and Competencies**:

- Strong leadership and supervisory skills.
- Excellent communication and interpersonal abilities.
- Ability to manage teams effectively and maintain discipline.
- Good problem-solving and decision-making skills under pressure.
- Attention to detail with strong observation skills.
- Sound knowledge of access control, patrols, and incident management.
- Ability to monitor time and attendance systems accurately.
- Competency in conducting on-the-job training and coaching.
- Computer literacy (MS Office, time & attendance systems, incident reporting).
- Ability to maintain client relationships and provide professional feedback.
- High level of integrity, reliability, and ethical conduct.
- Knowledge of health, safety, and environmental standards.

**Qualifications**:

- Grade 12 / Matric (minimum requirement).
- Valid **PSIRA registration** (minimum Grade A preferred; Grade B will be considered)
- Minimum of **3-5 years’ experience** in a supervisory role within the security industry.
- Proven experience managing teams in a high-pressure environment.
- Knowledge of **time and attendance systems** and workforce rostering.
- Valid driver’s license and own reliable transport (essential).
- Strong knowledge of security protocols, access control, and incident management.
- Ability to work shifts, weekends, and public holidays as required.