Senior Specialist

1 week ago


Gauteng, South Africa MTN Full time

Responsible for managing IT incidents and problems, ensuring quick

resolution and minimizing downtime to maintain the stability of IT
services.
- To collaborate across teams to analyse trends, drive continuous

improvements, and ensure operational efficiencies.
- Ensure the stability and availability of IT services through proactive

management and effective communication.
- Acting as a support function to Converged Solutions, they ensure the

adoption of technologies that enhance operational efficiencies. In
addition, they provide end-user support to address any issues that
OpCos (Operating Companies) may encounter, thereby enhancing the
overall customer experience.



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