E-commerce Content Specialist

7 hours ago

Cape Town, South Africa Finovate Full time

Our client is looking for an **e-Commerce Content Specialist** **to join their team in the **Cape Town area.**

Our client is a bunch of young e-Commerce experts with a mission to make the world’s most loved products universally accessible. Since 2016 they have been pivotal in leveraging business partnerships to share their passion for product innovation and market penetration.

The diversity of their brand portfolio speaks to their confidence in harnessing their product development model for dynamic consumer and business explorations.

Their distribution network runs through South Africa and the UAE.

**More about this amazing position**:
The e-Commerce Content Specialist will be working closely with the Marketing Coordinator and be mainly responsible for managing all content creation for the company’s in-house brands and coming up with strategic content marketing plans.

The day-to-day work mainly includes project managing content submissions, creating different forms of marketing material, and managing outsourced content creators (freelancers / agencies). The e-Commerce Content Specialist will be working with brands in different categories and will be a key team member in helping the company achieve its mission.
- Project managing and developing content submissions and creative briefs.
- Researching industry-related topics for strategic content marketing.
- Managing and growing the database of all freelance content creators.
- Assisting with content creation - digital media assets.
- Manage and develop content calendar for all social media channels.
- Uploading and organising content on company DAM (Digital Asset Management).
- e-Commerce website content updates.
- Ensure consistent, integrated brand messaging and visual identity across all channels.

**Our client is excited to meet you because you are / have**:

- 1+ years of proven work experience in a Designer role.
- Degree in Design (Digital / Graphic).
- Content creation and editing skills using the Adobe Suite, Canva, and other design tools.
- SEO knowledge.
- Excellent communication and project managing skills.
- Ability to work effectively in a fast-paced environment.
- Well organized with a customer-oriented approach.
- Eager to learn and grow within a fast-growing company.

**The e-Commerce Content Specialist’s KPIs will be**:

- Projects estimated vs actual cost %.
- Rework time Vs total work time %.
- Creative teams output growth.
- Mailer revenue growth.
- Mailer open rates.
- Mailer click rates.
- Mailer churn.
- Website conversion rate.
- Website load speed.
- Content cost as a % of campaign revenue.
- Social media followers’ growth.
- Social media post engagement.
- Internal NPS for content (net promoter score).

**Advantageous**:

- Experience and knowledge within the e-Commerce space.

This is permanent position (hybrid - remote / office based).

Market related salary offered (to be disclosed upon interview).

Area: Killarney Gardens, Cape Town area.

Starting date: To be discussed.

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