Senior Operations Controller
2 days ago
**Applicant must be fully vaccinated - proof of certificate required**
**1. **Operations**
- Responsible for delivering an excellent Ocean and Air Freight Service to clients (internal / external) by adhering to client’s instructions / needs
- Ensure that all work completed on a file are in accordance with the quoted rates, and that any additional disbursements are brought to the client’s attention prior to proceeding
- Oversee the control of all files and ensure that all requirements are met in accordance with statutory requirements, internal processes and procedures as well as international shipping practice
- Responsible for various administrative duties and document control in the Sea Freight and Air Freight Department, incl. the following:
- Ensure timely receipt of correct and complete shipping documentation
- Ensure timely receipt of ANF’s, Releases and invoices from s / lines, co-loaders, airlines
- Ensure that customs clearance is affected in the correct time frames
- Ensure transporters are notified and that deliveries / collections are affected in required time frames
- Responsible to ensure that all Marine Insurance Claims are attended to and that all requirements are fulfilled by the company within the specific turnaround times
- Exports: ensure that pre-alerts are send out immediately
- Keep clients (internal / external informed at all times)
- Create / compile estimates according to client & agent requirements for all transport modes both imports and exports where required
**2. **Financial Management / Invoicing**
**3. **Queries**
**4. **Quality Checks**
**Job Types**: Full-time, Permanent
**Language**:
- English (required)
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