Claims Administrator

2 weeks ago

Johannesburg, South Africa Auto Wheels Autobody Full time

**Job description**:
Future Motor Lease is a fast paced car rental company specializing in the Rent to Buy Market. We are looking for a hard working individual who will be in charge of the following.

**Duties and responsibilities**:

- Entering and updating information into relevant databases.
- General Admin
- Capturing Data for vehicles on Fleet.
- Claims and Billings/Debtors
- Bad debt - Following up on outstanding payments ect.
- Customer queries regarding vehicles.
- Ensuring data is backed up.
- Informing relevant parties regarding errors encountered.
- Scanning documents into electronic format or filing paper documents into storage systems
- Entering data into computer databases and maintaining records of stored files
- Processing insurance claims by entering data into an automated system
- Reviewing documents for accuracy and ensuring they are ready to be filed with the court or other authority
- Contacting clients to gather additional information **Maintaining the security of confidential information by following data security procedures**:

- Reviewing documents for scanning errors such as smudges or lines, and rescanning them if necessary **Reads the information and keys the data to the necessary fields.**:

- Responsible for storing and filing completed information and maintaining records of work tasks and completed documents.
- Performs many different administrative tasks such as word processing, filling out paperwork, and maintaining records and files
- Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.

**Minimum experience & Minimum requirements**:

- Matric certificate
- Experience in Claims and Billings/Debtor
- At least 5 years' experience in data capturing and administrator
- Excellent Computer skills
- Excellent verbal and written communication skills.
- Strong work ethic - Hardworking
- Ability to work overtime when required
- Ability to work independently and in a fast-paced environment.
- Ability to anticipate work needs and interact professionally with customers.
- Excellent organizational skills and attention to detail
- Ability to interact with external institutions and customers
- **Must have a valid driver’s license**:

- Dress code smart, well presentable at all times and having a high level of hygiene.
- Great organizational skills
- Incredible time management skills
- Ability to analyze large sets of data and draw conclusions
- Excellent attention to detail
- Innovative
- Great knowledge of vehicles
- Customer service skills
- Ensure reports are accurate and on time
- Work well under pressure and in a fast paced environment
- Great communication skills - Including on the phone
- Ambitious and driven
- Able to adapt to the environment
- Able to deal with unexpected situations, promptly and effectively. (Quick on your feet)

Advantageous
- Customer service Expertise
- Knowledge of Vehicles

Working hours : Monday - Friday 7:30am - 5pm

**Salary**: Up to R10,000.00 per month

Application Question(s):

- ID Number? (first 6 digits)

**Experience**:

- Data Capturing/Administrator: 5 years (required)
- Customer service: 5 years (required)
- claims administration: 5 years (required)

License/Certification:

- Drivers license (preferred)

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