Claims Consultant: Personal
1 day ago
**PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.**
**Job description**:
The Claims Consultant will be responsible to provide claims and administrative assistance to the Advisers. The position will focus mostly on personal and commercial lines claims.
**Responsibilities**:
- Handling of the full claims processing from registration to final payment to the client
- Appointing of Assessors
- Follow-up on correspondence to clients
- Negotiate settlement
- Manage the salvage process
- Claims support and administration
- Provide feedback to the relevant parties
- Building and maintaining good working relationships with clients and internal stakeholders
- Recording details and information on the relevant systems
**Skill sets required**:
- Grade 12
- Computer literate (MS Outlook, Excel, and Word)
- Successfully completed the RE 5 Examination (Representatives)
- NQF Level 4 Short Term Insurance qualification, alternatively studying towards such a qualification
- DOFA confirmation from FSCA
- Claims experience on both personal and commercial lines
- A minimum of 2 years working experience within the Insurance industry
- Good verbal and written communication skills
- Fully competent with PSG Platform and MyPractice systems
- Good administration, organisation, and planning skills
- Good multi-tasking and time management skills
- Highly reliable, adaptable, and resilient
- Highly client-focused with good interpersonal skills
**Job Types**: Full-time, Permanent
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