Client Liaison Officer

1 week ago

Bloemfontein, South Africa Exim International Full time

Purpose of the job:
To support the sales team by acting as the client liaison relating to orders, promotions and pricing.

Job specifications and experience:

- Matric / Grade 12 as a minimum requirement
- Minimum 3 years Sales administration experience
- Fully Bilingual (Afrikaans & English)
- Ability to multi task
- Support sales representative
- Clean driver’s license and reliable car

Key responsibilities:

- Initiating contact with customers to confirm orders where relevant sales rep is unable to do so
- Ensure that orders are executed promptly and accurately when receiving orders from customers
- Keep customers informed throughout the process whilst their orders are being prepared and relay information regarding unavailable stock etc
- Resolve any stock and system related queries that may arise at any point in time
- Ensure that a back order list is received from the warehouse on a daily basis to inform the customers and to assist customers in making alternative arrangements where necessary
- Routine communication with the creditors department is critical to confirm if customer’s accounts are on hold and relay relevant information to sales rep
- Assist Warehouse and Operations teams during stock take
- Regular communication with sales reps if their customers are experiencing any issues or have any queries
- You may be required to assist with other tasks as and when operationally required

Pay: R6 000,00 - R6 500,00 per month

Application Question(s):

- Do you have your own reliable car?

**Education**:

- High School (matric) (required)

**Experience**:

- spice industry: 1 year (preferred)

**Language**:

- Afrikaans and English (required)

Application Deadline: 2022/09/22

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