Handyman

Handyman
(13340)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Set in the vibrant heart of Cape Town’s waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences. The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion

**Job Summary**

Responsible for maintaining, repairing, installation or replacing of building fabric and building services when they malfunction, break or need to be installed. Responsible for the periodic inspection and preventive maintenance of the building and its services.

**Key Duties and Responsibilities**
- To be familiar with the buildings and public areas, all pieces of equipment and installation, pipe and cable routing, valves and control panels, ducting, dampers and electrical, water and gas meters.
- To continuously give feedback to the supervisor on tasks pertaining to the trade.
- To perform room maintenance as per Perfect Room Program checklist.
- To perform Public Areas Maintenance as per PAM program checklist.
- To fill and record any discrepancies found in the rooms and public areas and inform supervisor accordingly.
- Determine sources of possible defects in order to prevent unexpected breakdowns and perform proper repairs..
- Responsible for the tools provided by the hotel.
- Must be able to work without constant supervision.
- Ensure that safety aspects are looked at.
- Must be familiar with fire detection systems, firefighting and escape routes
- smoke and heat detectors, call points, fire hose reels and fire hydrants.
- To attend fire alarm calls out and assists as per fire alarm procedures.
- Ensure that emergency situations are dealt with, with tact and solved accordingly.
- Ensure that hotel assets are protected while performing duty.
- Must ensure that protective equipment is used wherever applicable.
- To maintain a clear and clean workplace.
- To attend weekend and public holiday duties as per roster.
- To attend morning briefings and wrap up sessions in the afternoon.
- To assist with work undergone by either outside contractors or in-house colleagues.
- Is expected to be available at any time to carry out any job outside the scope of his daily work, according to the needs of the operation or to intervene personally on repair and maintenance work when necessary.
- To be able to work in a team as required by the nature of the work for good functioning of operations and pertaining to guest satisfaction.
- To ensure that all maintenance requests are logged in the maintenance request book and communicated for action to the related person/s.
- To attend to daily maintenance requests as assigned.
- To fill in the maintenance request log book once job completed, providing all details as required in the log book.
- To be able to attend phone calls and liaise with guests as per company norms.
- Should have good communication skills with other departments relating to maintenance work.

**Skills, Experience & Educational Requirements**
- To be able to complete work in a timely manner.
- Fluent in written and spoken English, other languages spoken are a distinct advantage
- To be able work well under pressure.
- To be able to work shifts, public holidays and weekends.
- 3 years hospitality experience 4/5 Star only
- 3 years technical/ handyman experience

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.