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Contact Centre Agent: Credit Validations

2 weeks ago

Parow, South Africa The Foschini Group Full time

**Job ID**:11061**Position Type**:Full-Time**Job Function**:Call Centre**Workplace Type**:Contact Centre**Division**:TFG Financial Services**Province**:Western Cape**Location**:Cape Town North**Suburb**:Parow (Parow)Position Description:
**Credit Validation Agent**

**Your responsibilities will include**:

- Conduct thorough validation checks on Proof of Income Documents
- Bank Statements
- Payslips
- Salary Verification Forms
- Financial Statements
- Assessing documents authenticity
- Verifying affordability calculation
- Ensuring adherence to internal compliance and National Credit Regulator (NCR) requirements
- Completing all necessary processes as per Standard Operating Procedures
- Achieving productivity tartgets
- Matric
- At least a minim 6 months Contact Centre experience within New Accounts Department
- Relevant Legislation knowledge (NCA, POPI, CPA, DCA etc)
- High attention to detail
- Good communication skills
- Highly quality focused
- Ability to work in a stressful environment
- Able to work flexible hours
- Able to perform well in a back office admin target driven environment