Technical Sales Consultant

2 weeks ago

Johannesburg, South Africa Metrofile (Pty) Ltd Full time

**PURPOSE OF THE JOB**

**Pre-Sales Support**
- Collaborate with sales teams to understand customer requirements and develop technical solutions.
- Conduct detailed technical presentations, demonstrations, and workshops showcasing document management systems.
- Prepare proof-of-concept (POC) setups to validate proposed solutions.

**Solution Design**
- Analyse customer workflows, systems, and business challenges to architect suitable document management solutions.
- Create solution proposals, system architectures, and technical specifications that align with client needs.
- Work closely with internal teams to ensure proposed solutions are feasible and align with company offerings.

**Technical Expertise**
- Stay updated with the latest developments in document management technologies, including imaging, workflows, compliance, and data storage.
- Serve as the technical point of contact for client inquiries during the pre-sales phase.
- Provide input on product development and enhancements based on market trends and customer feedback.

**Client Engagement**
- Build and maintain strong relationships with clients, acting as a trusted advisor and identifying new sales opportunities.
- Address technical concerns and objections to secure client confidence in proposed solutions.
- Assist in responding to RFPs/RFIs with comprehensive and accurate technical content.

**Collaboration and Training**
- Work cross-functionally with sales, marketing, and technical teams to align strategies and objectives.
- Train and mentor team members and customers on document management products and solutions.

**Key Skills & Qualifications**
- Proven experience in document management, imaging solutions, or related fields.
- Strong technical background with expertise in high-volume image processing systems and workflows.
- Excellent client interaction and communication skills.
- Experience in solution architecture and developing technical documentation.
- Sales-oriented mindset with the ability to understand and align technical solutions with business objectives.
- Familiarity with compliance standards related to document management (e.g., GDPR, HIPAA, POPIA).
- Ability to present complex solutions in a simple, engaging manner to diverse audiences.
- Willingness to travel to client sites as needed.

**Preferred Qualifications**
- Bachelor’s degree in Information Technology, Business, or a related field.
- Experience with enterprise document management platforms (e.g., SharePoint, Open-Text, On-Base, DocuWare, M-Files, Laserfiche).
- Certification in document management or imaging technologies is a plus.

**Why Join Us?**
- Opportunity to work with leading-edge technologies in a rapidly growing industry.
- Collaborative and inclusive workplace culture.
- Competitive salary and benefits package.

If you are passionate about blending technical expertise with customer engagement to deliver impactful solutions, we’d love to hear from you.

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