Human Resources Generalist

**Position Description**
**The Bridgespan Group**
**Title: Human Resources Generalist**
**Office: Johannesburg**
**Organization**
The Bridgespan Group (TBG) is the leading nonprofit consulting organization serving ambitious nonprofit leaders, philanthropists, and impact investors. TBG is a nonprofit 501(c)(3) organization in the United States - in South Africa we are a registered NPO (#2019/364809/08) as well as a PBO (NO 930067512) since 2019.
We are passionate about breaking cycles of poverty and ensuring core human and civil rights. We work with a range of clients that consist of global and Africa focused social change organizations such as SHOFCO, CAMFED, Last Mile Health, Ubuntu Pathways and Tostan; philanthropies such as the Ford Foundation; impact investors such as TPG’s Rise Fund; and bold, collaborative initiatives such as TED’s Audacious Project, Blue Meridian Partners, and Co-Impact.
We value diversity, passion, respect, candor, and most of all having social impact and improving the human condition. If you want to work with the market leader that bridges the worlds of game-changing philanthropists, social change leaders, and impact investors, then Bridgespan is the place for you.

**Position**
The Human Resources Generalist is a member of the global Human Resources team, partnering closely with all members of the HR team, and reporting to the HR Manager in the US with a dotted line to the Office Head in Johannesburg. The Generalist is responsible for and not limited to, Performance Management, Recruiting, Employee Relations, Training & Onboarding, Policy Management, and Benefits

**Responsibilities and Duties**
**Performance Management**
- In partnership with US based HR Director support the bi-annual performance review process for our Advisory staff and annual process for our Core Services
- Lead and participate in employee performance discussions, including performance check-ins on new employees and struggling employees. Support managers as needed in addressing underperformance, at times developing and coordinating performance improvement plans.
**Recruiting**
- Lead recruiting efforts for Advisory and Core Services positions
- Utilize sourcing tools, including internal database searches, job boards, social media outlets and referrals to increase applicant pools
- Review resumes and conduct phone screens
**Employee Relations**
- Manage one-off and ongoing Employee Relations issues that arise, including but not limited to requests for accommodation, personal, family or health challenges for employees, difficult team dynamics, work-life balance issues, or professional development roadblocks
- Handle all (voluntary & involuntary) employee departures, coordinating exit logistics, conducting exit interviews, preparing separation paperwork if/as needed, partnering with Payroll on final payments, etc.
**Training and Onboarding**
- Coordinating with tech support at Bain to ensure new joiners have laptops
- Assign people supports to new joiners
- Collaborate with training team on training schedule
- Benefits
- Advise and inform employees of the details of the company's benefit programs
- Liaise with vendors and negotiate and coordinate contracts for new and existing plans
- Design benefit appropriate programs with a focus on wellness in the workplace to improve health outcomes
**Other**
- In partnership with DEI team members, support Bridgespan’s work to create an inclusive environment of involvement, respect, and connection - where the richness of ideas, backgrounds, and perspectives are harnessed to advance work and create impact
- Responsible for policy management
**Qualifications**
- Bachelor’s degree and 5 years of HR experience required
- Must be able to work both independently, as an integral member of various teams
- Ability to handle multiple demands and appropriately prioritize tasks as necessary
- Ability to work with a high degree of independence, and generate high-quality output consistently
- High degree of professionalism, tact, and confidentiality required
- Strong written and verbal communication skills are required
- Excellent organizational skills and attention to detail
- Must be comfortable working in a fast-paced and continuous improvement environment
- Commitment to strong performance, high standard of accountability, and openness to feedback
- Commitment to diversity, equity, and inclusion
At Bridgespan, we are committed to diversity, equity, and inclusion because we are passionate about helping our clients achieve breakthrough results. An organization that reflects the diversity of our clients and their beneficiaries will produce deeper relationships, engagement, and insights. Bridgespan is committed to providing equal opportunities. We serve diverse organizations and are committed to non-discrimination. Bridgespan will not discriminate against any employee with respect to any term or condition of employment, including but not limited to less favorable treatment, exclusi