Collections Operations Manager

JOB PURPOSE:To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance.QUALIFICATIONS & EXPERIENCE REQUIREMENTS:Minimum Matric qualification is mandatory.Tertiary qualification or course in...

**Job Title: Collections Head of Operations** **Reports To: CEO** **Direct Reports: Collections Operations Managers, Head of Campaign Strategy** **JOB PURPOSE** - Responsible for the overall operations of Alefbet Collections and Recoveries that includes 3 entities, namely Shapiro Shaik Defries and Associates (SSDA), ITC Business Administrators (ITCBA) and...

The Head Collections is responsible for the strategic direction and operational effectiveness of the Collections department. This role involves developing and implementing strategies that align with institutional goals, fostering a positive work culture, and ensuring optimal performance in both collections and academic support functions. The Head will lead a...

JOB PURPOSE:To lead, develop and coach a team of Outbound Debt Collection Agents by driving the daily and monthly production and achievement of set targets and SLAs, and providing accurate daily reporting on individual and team performance.QUALIFICATIONS & EXPERIENCE REQUIREMENTS:Minimum Matric qualification is mandatory.Tertiary qualification or course in...

JOB PURPOSEResponsible for overseeing, analysing, and optimising all payment channels and solutions used across the business. This includes debit orders, EFT, digital payments (including pay-by-link and electronic wallet), and third-party payment gateways.Ensures the organisation has efficient, cost-effective, and high-performing payment options available to...

JOB PURPOSE· The Project Manager is responsible for planning, coordinating, and implementing operational and strategic projects within Alefbet Collections and Recoveries to improve efficiency, compliance, profitability, and client satisfaction.· The incumbent will manage strategic projects that drive overall performance improvement, reduce costs, and...

**Job Summary** The Collections Supervisor is responsible for leading the collections team to ensure the effective and timely recovery of outstanding student accounts and other receivables. This role requires a strategic thinker who can implement and manage efficient debt recovery processes, motivate the team, and drive performance in line with institutional...

Job Description We are seeking a dynamic and experienced Head of Collections to lead our collections function and drive strategic initiatives that enhance portfolio performance, recoveries, and customer engagement. This role is critical in minimizing credit losses while maintaining the bank’s reputation and commitment to ethical recovery practices. Key...

Collections Head page is loaded## Collections Headlocations: Randburgtime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 14, 2025 (9 days left to apply)job requisition id: R42590# **Job Description**We are seeking a dynamic and experienced Head of Collections to lead our collections function and drive strategic initiatives that...

Job DescriptionWe are seeking a dynamic and experienced Head of Collections to lead our collections function and drive strategic initiatives that enhance portfolio performance, recoveries, and customer engagement. This role is critical in minimizing credit losses while maintaining the bank's reputation and commitment to ethical recovery practices.Key...