Master Technician Lereko Motors Polokwane

18 hours ago

Polokwane, South Africa Motus Corporation Full time

**Lereko Motors Polokwane** currently has a vacancy for a** Master Technician**, reporting to the **Manager: Service.**The primary purpose of this position is to repair Trucks according to dealer/distributor's standards and specifications in the most productive way.

**Main Job Activities**:
-**
Workshop Productivity**:

- Responsible for attaining UDSA servicing times
- Responsible for indicating possible future vehicle faults and servicing requirements
- Responsible for noting and reporting on all components, material and consumables
- Responsible for interpreting and implementing technical skill
- Responsible for the testing of vehicles
- Needs to seek technician support and advice in any difficulty experienced in carrying out of requested repairs
- Responsible for communicating on an ongoing basis to relevant team members on any changes in completion time, additional services needed ensuring customers satisfaction is not compromised
- Responsible for the achievement of labour sales targets, workshop efficiency targets and daily volume targets

-**
Customer Service**:

- Analyze accurately customers’ needs and action accordingly
- Maintain a fix right first time policy by ensuring quality workmanship
- Ensure vehicles are thoroughly examined and report in writing on general condition with emphasis on customers safety
- Establish authorization for extra work
- Ensure all work carried out to UDSA safety standards
- Ensure maximum use of servicing knowledge and skill to achieve effective and safe service
- Communicate on an ongoing basis to relevant team members on any changes in completion time, additional services needed ensuring customers satisfaction is not compromised
- Protect customers vehicles with covers and dust sheets and safeguard their contents
- Improve and maintain customer service index percentages to agreed standards
- Monitor come backs - feedback from quality controller/foreman and customer satisfaction reports
- **Cost Control**:

- Ensure all hours and material usage are accurately recorded
- Ensure that utmost care is taken avoiding any damage to vehicles and components during service or repair
- Minimize wastage of all materials, oils and fluids

-**
Product Knowledge and training**:

- Attend all training identified by management to ensure a high product knowledge skill level
- Maintain and develop the skill level on all UDSA diagnostic equipment
- Accept responsibility for the transfer of skills to apprentices/learners by teaching, mentoring, coaching to ensure learning outcomes are achieved

**Education & experience**:

- Minimum Grade 12
- Computer Literacy
- Trade certificate: Diesel Mechanic
- Valid driver’s licence code 14 with PDP

- Volvo Truck & BUS experience highly preferable
- 5 years Master Technician experience

**Skills & personal attributes**:

- Integrity
- Team Work
- Follow through skills
- Self-driven and resilient
- Ability to cope with pressure
- Interpersonal skills (emotional maturity / cross functional collaboration)

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