Senior Account Talent Manager

1 week ago


Cape Town, South Africa aston holmes Full time

Take the reins of a flagship portfolio in a high-stakes, high-reward role where your leadership will shape the future of talent acquisition for a global financial services giant. This is your chance to work at the cutting edge of recruitment, managing complex operations, and delivering results that directly impact one of our most valued client accounts.

With the opportunity to lead and inspire high-performing teams, tackle intricate challenges, and drive innovative talent strategies, this role offers a clear career trajectory. If you thrive in a fast-paced, global environment and are eager to make a lasting impact, this is the opportunity to lead, deliver, and grow at the forefront of talent management.

**What you will be doing**

**Operational duties**
- Manage recruitment delivery across tech, operations, engineering, and front-office roles, ensuring excellence for 8-10 senior team members.
- Maintain service excellence, ensuring delivery meets and exceeds KPIs while handling high-volume, high-stakes recruitment.
- Establish, monitor, and report key delivery metrics to track progress, improve performance, and meet client expectations.
- Proactively identify challenges, implement effective solutions, and drive efficiencies to meet operational goals.
- Lead and align recruitment delivery across our SA locations, ensuring seamless support for the various client stakeholders.

**Strategic and commercial duties**
- Manage a large portfolio, ensuring profitability, accurate forecasting, and efficient cost allocation.
- Work closely with senior stakeholders, including VPs and the CPO, to align recruitment strategies with business objectives.
- Drive recruitment strategies for new locations such as Pittsburgh and Lake Mary, leveraging data and insights to optimise delivery.
- Identify and implement initiatives to improve cost-effectiveness, streamline operations, and enhance delivery outcomes.
- Consult with stakeholders to explore service expansion, improve capacity planning, and drive long-term account growth.

**Leadership duties**
- Manage, coach, and develop a team of 8-10 Senior Talent Partners and Team Leads, ensuring they deliver exceptional results.
- Foster a results-oriented, collaborative team environment where high standards of excellence are the norm.
- Guide your team’s professional growth, identify skill gaps, and create development plans to support their career progression.
- Own recruitment and retention for your team, ensuring the right talent mix to deliver effectively while addressing attrition challenges.
- Serve as the primary point of contact for client stakeholders, building trust, credibility, and long-term partnerships.
- Thrive in a challenging environment, demonstrating agility, professionalism, and the ability to navigate complex client dynamics.

**️ What we are looking for**
- Extensive experience in recruitment leadership, managing teams in tech recruitment and front-office roles.
- Strong understanding of P&L, forecasting, cost-saving initiatives, and profitability management.
- A track record of leading, developing, and retaining high-performing teams.
- Demonstrated ability to manage difficult stakeholders and deliver under pressure in a competitive market.
- Experience working in professional services, big tech, financial services or RPO, with global exposure.
- Familiarity with tech recruitment landscapes, industry trends, and talent market insights.
- A self-starter with the ability to hit the ground running, deliver results, and build trust with stakeholders.

**Why join aston holmes**

At aston holmes, we go beyond recruitment — we’re catalysts for growth. Our principles of audacity, legacy, and unity drive everything we do, from scaling businesses to fostering strong, diverse teams.
- Here’s what you’ll love about working with us:_
- A flexible hybrid working model for tour different teams.
- Opportunities to shape your career path and gain exposure to the international recruitment landscape.
- Participation in company-wide projects and initiatives that reflect our commitment in giving back through our NGO, holmies in the Community.
- A culture of learning and development, with book and audiobook incentives to fuel your growth.

**Perks and benefits**
- Competitive salary with rewarding bonus structures.
- 20 days of leave, plus a day dedicated to volunteering.
- Flexible working hours — we believe in work-life integration.
- Access to learning incentives, because we’re big on growth. Opportunities to work on impactful projects that align with your passions.

**Ready to make your mark?**

If you’re ready to elevate recruitment through data-driven strategies and innovative talent research, we’d love to hear from you

P.S. For a behind-the-scenes look at life at Aston Holmes, check out our new newsletter, The Scoop, for exclusive insights and updates


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