Retail Store Planner

2 weeks ago


Cape Town, South Africa Silvertree Capital (PTY) ltd Full time

Faithful to Nature is a market leader in natural product retail, committed to ensuring that the products we consume dont harm us, our planet, and our communities. We offer a curated selection of health, food, body & beauty, and lifestyle products across our fast-growing online and retail channels.
We are part of Silvertree Brands, a purpose-driven group including UCOOK, SKOON., and Pet Heaven.

**Role Overview**

The **Store Planner** is responsible for creating, maintaining, and optimising planograms and store layouts across all Faithful to Nature retail locations. This role plays a key part in shaping customer flow, product visibility, and overall store performance. You will work cross-functionally with store teams, merchandising, buying, and operations to ensure that every store layout supports commercial goals, improves the customer experience, and reflects the FtN brand.

**Key Responsibilities**

**Planogram Management**

- Create, maintain, and continuously optimise planograms for all store formats.
- Add new products independently, ensuring accurate and consistent placement.
- Adjust planograms based on performance data, space constraints, and customer behaviour insights.

**Store Layout & Space Optimisation**

- Analyse store layouts, fixtures, and customer flow to maximise visibility, accessibility, and sales.
- Rework layouts and planograms to accommodate new product introductions while maintaining store efficiency.
- Ensure floor and shelf space is used effectively across categories.

**Stock & Inventory Support**

- Manage weekly stock transfers to stores.
- Ensure optimal stock availability across stores in partnership with supply chain teams.

**Data-Driven Insights**

- Analyse retail data to identify opportunities for increased revenue and improved category performance.
- Provide space allocation and placement recommendations grounded in sales and productivity insights.

**Collaboration & Implementation**

- Support store teams and regional managers in implementing planograms and layout changes.
- Gather ongoing feedback from stores to refine layouts and improve customer experience.
- Partner closely with merchandising, buying, supply chain, and operations to ensure successful execution.

**Experience Required**

- 3+ years of experience in store or space planning, merchandising, or a related retail role.
- Degree in supply chain management, business management or a related field.
- Experience using planogram software (strong preference for experience in using Quant) and understanding store operational procedures.
- Strong ability to interpret sales, space, and productivity data.

**Skills**

- Extremely detail-oriented with the ability to manage numerous updates and layout versions.
- Strong analytical and data-literate problem solver.
- Clear communicator who can translate technical layouts into simple, actionable guidance for store teams.
- Proactive and solution-focused, comfortable managing multiple priorities simultaneously.
- Collaborative, with the ability to work effectively across functions and with frontline teams.



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