Technician: Fibre Operations

21 hours ago

Durban, South Africa Liquid Tech (Pty) Ltd. Full time

Execute maintenance, repairs and fault finding on the LIT SA managed fibre networks to ensure continuous service and network uptime in line with customer Service Level Agreements.

MAINTENANCE (PREVENTATIVE, REMEDIAL & CORRECTIVE)

**Maintenance and management of the LIT SA fibre assets**: all fibre routes in allocated maintenance area; customer fibre maintenance (FSN and TFR fibre on the railway servitudes)
24 Hour standby to manage after hour repair work as required on the fibre routes
Ensure repairs are carried out in the most economical way to keep the integrity of the route
Co-ordinate planned work
Update all records on stock in the warehouse
Conduct monthly route patrols
Adhere to LIT SA and the Customer's Health & Safety requirements. Complete Health & Safety audits with LIT Health & Safety departments to ensure compliance
Accurate analysis and approval of all fibre test results
Communicate with various stakeholders on the progress of repairs or maintenance to track progress against required LIT SA standard and/or SLAs
Assist with activities in other Technology areas as and when required (IP, Voice, Transmission and Facilities)

QUALITY
Maintain and update all fibre records
Identify, rectify and manage quality related problems that arise during any fibre maintenance activity
Maintain and manage all test equipment issued
Conduct network audits where required and maintain quality of work on the network
Respond timeously to call outs ensuring mínimal downtime and adherence to Mean time to Repair rate (MTTR)

REPORTING AND ADMINISTRATION
Complete work thoroughly, accurately and according to specifications. Record all activities accurately and maintain records
Complete Root Cause Analysis reports on completion of fibre repairs and complete accurate break reports
Comply with all policies and processes

Grade 12 essential
Certificate or equivalent experience in metro fibre maintenance/operations
- essential
FOA (Fibre Optic Association) certification advantageous

3 years' knowledge and experience on fibre optic cable maintenance practices and standards in the Telecommunications environment
Understanding and knowledge of different fibre characteristics. Knowledge and understanding of fibre Networks and Fibre Protocols
Effective communication and report writing skills
Location of fibre breaks or losses on NLD, Metro and Access Routes
Testing and analysis of OTDR Fibre Traces
Preparation and splicing optic fibre cables

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