Sales Excellence Manager Africa 1

2 weeks ago

Johannesburg, South Africa Bureau Veritas Full time

**Job Location**:Africa can be any of the following locations (Morocco - Senegal - Ivory Coast - Kenya - South Africa - Angola) or any other african country

**Education**:Master’s degree in Communications, Business Administration, Business Management, Marketing, or any other related filed with an engineer background. An equivalent of this requirement in working experience is also acceptable

**Skills**:

- Should be a ‘Go to Market’ attitude personnel with ability to connect people, client contacts at higher level.
- Excellent interpersonal skills
- Strong analytical skills with proficiency in data analysis and reporting tools.
- Excellent communication and presentation skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Leadership qualities with a focus on driving results and fostering teamwork.
- Proficiency in CRM software (salesforce) and other sales-related technologies
- Fluency in French & English

**Experience**

**Responsibilities / Authorities / Accountabilities**

**Job Purpose**: The Sales Excellence Manager focuses on leveraging Salesforce CRM to drive sales effectiveness and operational excellence within the organization. He/she plays a crucial role in optimizing sales processes, driving efficiency, and maximizing the effectiveness of the Salesforce CRM platform.

**Sales Process Optimization**
- Analyze existing sales processes and identify areas for improvement.
- Develop and implement streamlined processes to enhance sales efficiency and effectiveness.
- Ensure alignment between sales processes and overall business objectives.

**Sales Performance Analytics**
- Utilize data analytics to track key performance metrics (e.g., conversion rates, sales cycle length, win rates).
- Generate insights from data to drive decision-making and strategy adjustments.
- Create reports and dashboards to provide visibility into sales performance for management.

**Sales Training and Development**
- Develop training programs to onboard new sales representatives and enhance skills of existing team members.
- Conduct workshops or coaching sessions to improve sales techniques, product knowledge, and customer interaction skills.
- Collaborate with sales leadership to identify training needs and implement tailored development plans.

**Sales Tools and Technology Management**
- Evaluate and recommend sales tools and technologies (CRM systems, sales automation tools, etc.) to improve efficiency and productivity.
- Provide training and support for sales teams on the effective use of tools and technologies.
- Stay updated on emerging trends and best practices in sales technology.

**Sales Strategy Support**
- Collaborate with sales leadership and growth Leaders to develop strategic initiatives and sales plans.
- Assist in the execution of sales strategies by providing analytical support and insights.
- Monitor industry trends and competitive dynamics to identify opportunities for growth

**Continuous Improvement**
- Implement a culture of continuous improvement within the sales organization.
- Lead or participate in projects aimed at optimizing sales operations and processes.
- Solicit feedback from sales teams and stakeholders to drive ongoing improvements.

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