Customer Service Associate

2 weeks ago


Cape Town, South Africa CallForce Full time

Join our team of customer service associates within an award-winning employment experience & company culture, as we strive to create customer experience bliss

**What You’ll be Doing**

**During a Typical Day, You’ll**
- Phoning customers back with relevant feedback
- Conduct research to provide answers for customers to resolve their issues

**Requirements**:

- Matric
- Fluent English (Higher Grade English pass in Matric)
- 2-3 years or more of customer service experience in a Contact Centre
- Automotive experience of having worked in a complaints department, will be an advantage

**Working Hours**
- **09h00 - 23h00 Monday to Sunday on rotational shifts**

**What You Can Expect**
- Knowledgeable, encouraging, supporting and present leadership
- Diverse and community minded organization
- Career-growth and lots of learning opportunities for aspiring minds

**A Bit More About Your Role**

You'll report to Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.



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