Project Coordinator

**THE ROLE**
- Santam Segment Solutions is seeking a Project Coordinator to join their team. This position is based in Sandton, Johannesburg.**KEY RESPONSIBILITIES**
- Finance Support Functions:
- Assist in coordinating, compiling and communicating various activities relating to Budgeting activities.
- Assist in coordinating, compiling and communicating various activities relating to Forecasting activities.
- Monthly checking and reconciliations in relation to BUSINESS UNIT Line of Business reporting.
- Investigating variances and dealing with queries.
- Tracking and reporting on Expense variances.
- Involvement in tracking and remediating issues relating to Credit Control functions impacting Age Analysis and Cancellation Reserve.
- All of the above will require building and maintaining close relationships and collaboration with our Santam Broker Solutions Finance colleagues.

Project Support Functions:
- Project management (accurate budgeting, actuals tracking, forecast projections, monitoring and control of expenses, invoicing, journals, general ledger queries and payments).
- Create and maintain comprehensive documentation, including project plans, task lists, progress reports, and meeting minutes.
- Create various dashboards and presentations.
- Assist the team in planning, organising, and executing project activities, ensuring adherence to project timelines, objectives, and scope.
- Understand and champion the strategic and holistic needs of the business unit.
- Assist with Change Management requirements and activities as needed.
- Schedule and organise meetings and workshops.
- All of the above will require building and maintaining relationships with our Business Change colleagues.

Other Operational Responsibilities:
- Produce and distribute routine and ad-hoc reports to internal and external stakeholders.
- Assist with any Regulatory, Risk or Governance activities that fall within the Ops Team’s area of responsibility eg. (but not limited to) - incident logging and or tracking, preparing stats for COB reporting, Business Continuity Plans, activities supporting Internal and External audits, Due Diligence requirements and processes.
- Participate/assist with Data Audits.
- Support with creation of process flows and SOP’s (Standard Operating Procedures).
- Assist with any activities relating to VOX (Voice of Experience) surveys.
- Update business unit operational directives.

General Administration:
- Arrange and/or attend meetings (internal and/or external) as and when required.
- Attend to daily administrative routine tasks in accordance with organisational standards, processes and procedures.
- Attend to the production of general correspondence if and when necessary.
- Managing set-up and maintenance of MS Teams Groups and Channels.
- QUALIFICATIONS AND EXPERIENCE- Bachelor’s degree (or equivalent)
- 3 - 5 years experience in the Insurance Industry
- Ability to engage at Senior Management level
- Excellent MS Excel knowledge and Experience (Advanced Level)
- Power point knowledge and experience (Advanced Level)
- SKILLS AND COMPETENCIES- Strong analytical skills and logical reasoning
- Strong attention to detail
- Strong client service orientation
- Ability to work under pressure
- Deadline driven
- Planning and organising
- Learning and researching
- Problem-solving skills
- Self-Confidence & Assertiveness
- Pro-active approach
- Producing innovative solutions
- Adapting to changing environment
- Excellent Communication/interpersonal skills
- Adhering to principles and values
- Working well in diverse environment
- Delivering results and managing customer expectations
- A commitment to maintaining confidentiality and professionalism.
- ABOUT THE COMPANY- Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.