Mweb Resellers Support Agent

**Main Purpose of the Job**: The PSM division in Cape Town currently has vacancies for Sales Call Centre Agent who, reporting to the Sales Team Manager, will be responsible for acquiring new customers through the Inbound and Outbound Sales Call Centre and up-selling existing customers to a variety of Mweb products. **Job Output**: - Achieve sales targets...

**Main Purpose of the Job**: The Connect division in Cape Town currently has vacancies for Sales Call Centre Agent who, reporting to the Sales Team Manager, will be responsible for acquiring new customers through the Inbound and Outbound Sales Call Centre and up-selling existing customers to a variety of Mweb Connect core products. **Job Output**: -...

**Main Purpose of the Job**: Mweb has a vacancy for a product manager, who, reporting to the Head of Connectivity and will be responsible and accountable for the management of our fibre (FTTH) products within the connectivity portfolio. **Job Output**: - Provide input into the strategic direction for the product portfolio, including a defined product...

**Main Purpose of the Job**: The Customer Retentions Department currently has a vacancy for a Retention Customer Service Representative who will be responsible for providing accurate friendly and professional inbound and outbound support and guidance to all Mweb customers with a key focus on business retentions at the highest level across various channels...

**Main Purpose of the Job**: The Connect division in Cape Town currently has vacancies for a Sales Support Administrator reporting to the Back Office Team Manager, who will be responsible for providing sales administrative and customer support. **Job Output**: - Provide administrative support to the Sales Contact Centre Team, to meet minimum performance...

**Main Purpose of the Job**: The Billing & Client Services Department currently has a vacancy for a Client Services & Collections Representative who will be responsible for providing customer support - that includes information sharing, resolving of client services related queries and to do active outbound collections on overdue accounts. **Job Output**: -...

**Main Purpose of the Job**: As the Facilities Coordinator, you will closely collaborate with the CFO to ensure smooth functioning of all facilities operations. Acting as the primary point of contact for both internal and external stakeholders, you will provide administrative assistance to the organisation. Your role will be pivotal in supporting the...

**Main Purpose of the Job**: The primary objective of the Sales Contact Centre Manager is to lead and manage a team of Team Managers maximizing revenue opportunities and exceeding sales targets. The role is a combination of management, selling, coaching and leadership activities, with the objective of enabling their sales team to meet the targets assigned to...

**Main Purpose of the Job**: The Billing & Client Services Department currently has a vacancy for a Client Services Administrator who will assist with the monthly billing processes - with the focus on completeness of billing **Job Output**: - Investigating and resolving discrepancies between customer billing and 3rd party billing - Support Management with...

**Key Roles & Responsibilities** - Accrue for monthly expenses - Ad-hoc requests - Capture invoices - Coordinate resolution of discrepancies on goods / services delivered with originator - Facilitate online domain renewal payments. - Generate purchase orders and send the purchase order to the supplier and the requestor - Raise debtor invoices - Match...