Travel Support

1 week ago

Cape Town, South Africa Rhino Africa Full time

Rhino Africa Safaris is Africa’s leading luxury travel company, dedicated to creating unforgettable and life-changing journeys that connect guests to Africa in a way that inspires, transforms, and protects.
We are looking for an exceptional Travel Support Specialist to join our team. The purpose of this role is to provide meticulous administrative support to our Travel Consultants, ensuring they can focus on what they do best - delivering unforgettable client experiences. You are the custodian of precision and you safeguard quality in support of building our legacy.
**What You’ll Do**:

- Respond to lead warming enquiries
- Prepare accurate quotes
- Confirm services with suppliers
- Upload and cross-check invoices to costings
- Create supplier payment tasks
- Prepare final travel documents & vouchers
- Assist with restaurant, activities and day-tour bookings
- Proactively identify and flag potential itinerary or documentation oversight
- Fulfill emergency phone responsibilities
- Complete all product knowledge training
- Attend supplier presentations.

**What We’re Looking For**:

- A National Senior Certificate/Matric
- 2 years experience in a Sales Administrative role in the Tourism Sector
- Based in Cape Town
- Fluent in speaking and writing in the French language
- Great communication skills
- Willingness and drive to learn
- Excellent problem-solving skills
- High attention to detail
- Ability to work in a fast-paced, deadline-driven environment
- Excellent interpersonal skills, with the ability to build relationships

Why Join Us?
- Be part of a purpose-driven company shaping African travel, where Impact is why we exist, focusing on uplifting communities and protecting wildlife.
- Work with a passionate, experienced team that embraces Innovation to reimagine how we work.
- Contribute to a strong, client-centric culture where human connection thrives even in an AI-driven world.
- Join our Rhino Crash where we value diverse perspectives and foster an environment where everyone is encouraged to speak up to enrich our collective growth.
- Have the opportunity to be part of making dreams come true for our guests and leave a positive, lasting legacy on Africa.

**Benefits**:

- Earn an attractive basic salary, pension fund contribution and 20 days of paid vacation per year;
- When on-site, carry out your craft in gorgeous offices in the heart of Cape Town - the world's most beautiful city;
- Collaborate with a diverse and talented high-performance team;
- Explore Africa - To share our glorious continent with the crash, we offer each of our Rhinos exclusive access to the Roaming Rhinos online travel portal. With the keys to the kingdom you'll unlock travel deals for yourself, your family and your friends. You'll get to take advantage of rebates on activities, transport and accommodation, including our own Camissa House and Silvan Safari Lodge

**Please note**:
Rhino Africa Safaris is an equal opportunities employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference. Please note that this position is only available to SA citizens.

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