Vdi Stack System Monitoring Specialist

2 weeks ago

Pretoria, South Africa Mediro ICT Full time

Experience with cloud technologies and cloud providers (Microsoft Azure, Amazon Web Services)

Experience in operation, maintenance of VDI technologies (Microsoft and VMware Horizon)

Automated problem remediation

Machine learning (ML) for data analytics

Network troubleshooting skills

Understand Rest API technology

A university degree in a relevant field of study (e.g., computer science, engineering, sciences, etc.) or a comparable qualification

5+ years

Operations experience with Citrix / VMWare VDI and App stack

Experience with windows desktops and server support

Experience with Windows Terminal Server

Experience with software packaging and image creation

Experience with hardware and software lifecycle

Experience with ITIL processes (Problem, Incident, Change management)

Be a maintenance and operations focused team member for our cloud and on premises VDI platforms.

Make sure that the infrastructure for VDI platforms run smoothly

Actively work on constantly improving operational excellence including automation and proactive monitoring approaches

Collaborate with an international product team, external providers, vendors, and end-users.

Treat security as a first-class citizen

Work closely with stakeholders, development teams in constantly improving our VDI platforms stability and availability

Work with other IT teams on integration of new features and components

**Main function**:
Be responsible for the operations and standardization of the VDI infrastructure, platform, and desktop components.

Be responsible for the verification, planning and actioning of maintenance tasks together with other infrastructure teams

Continuously work on improving the operational stability

Work on automation of platform operations, troubleshooting and maintenance topics

Install, configure, maintain, and deploy virtual Apps and desktop images

Installation, Configuration, and maintenance of RDSH servers, e.g., Windows Server, Windows Multisession

Installation, Configuration, and maintenance of Published Application presentation layer (e.g., XenApp & Citrix Workspace)

Application and Server hardening (e.g., Ivanti)

Worked with Application Monitoring tools

Between 3 - 5 Years

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