Cleaner Supervisor

**Key Accountabilities/ Principal Responsibilities**

**Team Leadership**
Supervise and work alongside the cleaning team, providing daily direction and support.
Conduct briefings at the start of each day or shift to outline site-specific tasks and safety protocols.
Encourage teamwork, professionalism, and high morale across the team.

**Inspections and Quality Control**
Perform quality checks on completed cleaning tasks to ensure adherence to standards.
Address sub-standard performance and provide guidance for improvement.
Keep documented records of inspections and corrective actions taken.

**Stock and Equipment Management**
Manage and track usage of cleaning materials and consumables.
Requisition and collect stock and equipment from stores or designated points.
Ensure safe storage, transport, and usage of supplies.

**Attendance and Scheduling**
Ensure punctual attendance and performance of team members.
Plan site routes and daily schedules to maximize time and fuel efficiency.
Manage unplanned changes due to absenteeism, emergencies, or schedule updates.

**Client Liaison**
Serve as the first point of contact for branch or site representatives.
Capture and relay client concerns, special requests, or service issues to management.
Maintain a courteous and professional relationship with all client representatives.

**Reporting to Management**
Submit daily or weekly reports on cleaning tasks completed, challenges encountered, and team performance.
Communicate operational updates, incidents, and feedback to line management promptly.

**Training and Development**
Support onboarding and practical training of new team members.
Reinforce cleaning methods, use of equipment, and safety procedures.
Identify knowledge gaps and recommend training interventions to management.

**Health and Safety Compliance**
Ensure all work is done in accordance with company and site-specific safety regulations.
Report incidents, accidents, and hazards immediately.
Promote safe use of chemicals, PPE, and cleaning machinery.

**Key Skills and Experience**
Grade 10 minimum; Grade 12 advantageous
Minimum 2 years’ experience in commercial or contract cleaning
Previous experience in a team leader or supervisory role essential
Experience in mobile/roving teams and exposure to banking environments preferred
Strong interpersonal and leadership skills
Practical knowledge of cleaning chemicals, tools, and methods
Excellent communication and conflict resolution skills
Attention to detail and strong work ethic
Ability to work independently and under pressure
Route planning and time management ability
Unendorsed Code 8 (B) Driver’s Licence - essential
Able and willing to travel daily across designated sites

**Key result areas**
Quality and consistency of cleaning standards across all assigned sites
Effective leadership and utilisation of team members
Client satisfaction and mínimal complaints
Compliance with health and safety protocols
Accurate reporting and incident escalation

**Additional Responsibilities and Skills**
The employee acknowledges that all duties performed will reflect on the client and will thus act in a professional manner at all times, as Intembeko is a service provider, all necessary steps need to be taken to ensure that the service has been delivered according to client requirements, and to prescribed service levels.
Able to work after hours and weekends.

**Interested? Submit your CV now.**
***All vacancies advertised by AFMS Group are in full adherence to South African labour legislation, including the Employment Equity Act, Labour Relations Act, and Basic Conditions of Employment Act.**

**Please note, relocation costs will not apply