Administration and Retail Manageress

2 weeks ago

Cape Town, South Africa African Praise Full time

We are a small, family-run business based in Kenilworth, Cape Town, specializing in the **handcrafted manufacture of bespoke clergy garments**. Our business is more than a retail shop—we are dedicated to creating custom-made, high-quality garments for clergy. We are looking for a **Retail and Administration Manageress** to join our team **6th January 2025 **and help us ensure our operations run smoothly.

**Key Requirements**
- Proven retail and administration experience in a managerial role.
- Strong attention to detail and excellent organizational skills.
- Friendly demeanour and exceptional people skills.
- Ability to communicate effectively in English and at least one other South African language.
- Understanding of basic accounting principles.
- Flexible, able to work under pressure, **and available to work two Saturdays a month.**:

- A fast learner with the ability to adapt quickly to new tasks and processes.

Working hours Monday - Friday 8.30AM - 5PM. Saturday 9AM to 1PM

**Core Responsibilities**
- **Retail Management**:

- Oversee daily retail operations, including customer service and staff supervision.
- Maintain an inviting and well-organized retail space.
- Monitor stock levels, manage inventory, and coordinate reordering.
- **Administrative Duties**:

- Handle correspondence, record-keeping, and other office-related tasks.
- Prepare and manage schedules, ensuring smooth workflow.
- Assist with bookkeeping and liaise with the accounting team.
- **Customer Service**:

- Engage with clients professionally, providing product advice and solutions.
- Foster long-term relationships with customers, ensuring satisfaction.
- **Production Liaison**:

- Work closely with the production team to ensure **custom-made garments** are tailored and delivered on time.
- Oversee the progress of bespoke orders, addressing delays or issues promptly.
- **Team Leadership**:

- Train, guide, and motivate team members to meet performance goals.
- Implement and maintain processes that ensure team efficiency and productivity.
- **Operational Efficiency**:

- Ensure the store and office run seamlessly by addressing and resolving issues promptly.
- Maintain accurate sales and transaction records, reconciling discrepancies as needed.

**About Us**

We are a **manufacturer of bespoke clergy garments**, hand-making each piece with care and precision in our Cape Town workshop. Our business is built on quality craftsmanship, exceptional service, and the unique needs of our clients.

If you have a passion for retail, strong administrative skills, and enjoy working in a dynamic environment where every day is different, we would love to hear from you

**To Apply**:
We look forward to welcoming a dedicated and organized individual to our team

Pay: From R10 000,00 per month

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):
**Education**:

- Certificate (preferred)

**Language**:

- English and an other South African language (required)

**Location**:

- Cape Town, Western Cape (required)

Application Deadline: 2024/12/20
Expected Start Date: 2025/01/06

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