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Key Account Manager
2 weeks ago
KwaZulu Natal
,
Durban
(Market related)
Our client in the Telecommunications industry has an opportunity available for a Key Account Manager to be based in the Durban area.
**Requirements**:
- Matric
- Tertiary education in Sales & Marketing
- Min 3-5 years experience in ISP industry
- New business development experience
- 2 years ISP management experience
- Valid driver’s license and own transport
- Valid passport and flexibility to travel Locally and Internationally
KPAs:
- Provision of innovative solutions and service excellence to ensure effective franchise services for the Channel in an ever changing Environment.
- Set and allocate agreed sales and service targets for the assigned regional account portfolio, identifying and reporting on possible problems and variances appropriately.
- Establish / grow value of accounts within assigned regions.
- Improve customer service delivery wherever possible
- Ensure that assigned Dealer Agreements conform to compliance checklists
- Identify the viability, sustainability and financial performance of accounts in the assigned regions and providing recommendations and putting corrective action in place as appropriate.
- Ensure that expenditure remains within budget parameters.
- Prepare reports on key performance areas as required regarding the assigned regional account portfolio.
- Manage, monitor and control customer-related system efficiencies, and the measurement thereof.
- Work consistently according to standards of accuracy, deadlines and formats
- Recruit, develop and retain people with outstanding skills, qualifications and potential
For more information please contact:
Angie Nel