Sales Operation Expeditor

2 weeks ago

East Rand, South Africa Ann Swann Personnel Full time

**Essential Qualifications, Skills and Experience**:

- Must have at least 2 - 5 years Expeditor experience in a manufacturing company.
- Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus;
- Good computer skills (MS Office, MS Excel & SAP).
- Proficiency in English
- Well-organized and responsible with an aptitude in problem-solving
- Excellent verbal and written communication skills
- Appropriate customer care training would be ideal
- Advanced Financial Management would be an advantage

**Sales & Marketing**
- Co-ordinate with design, operation and sales for on time delivery of orders
- Maintain product knowledge and familiarise yourself with any modifications to existing or addition of new products to the companys product range
- Keep tracking of all production and buy out items
- Coordinate sales team by managing schedules, filing important documents and communicating relevant information
- Monitor the teams progress, identify shortcomings and propose improvements.
- Respond to complaints from customers and give after-sales support when requested
- Store and sort financial and non-financial data in electronic form and present reports

**Sales Administration and Reports**
- Provide input into sales targets, budgets and forecasts
- Preparing SOIP synopsis on weekly basis
- Discuss and agree monthly sales plans with all members of sales team and monitor progress against set targets weekly.
- Maintained all sales records, performed data entry tasks, and provided excellent customer service

**SHEQ Responsibilities**
- Comply fully with Section 14 of the Occupational Health and Safety Act: General duties of employees at work
- Ensure that your subordinates comply with all SHEQ requirements.

**Key Results Areas**:
To manage all marketing and sales activities, including those of branch offices, in a manner that will increase the companys market share and customer satisfaction.
- Frequent interaction with Manager Operations, Design Office, Production Managers, Sales Admin, Procurement, head office and other manufacturing units
- Frequent interaction with existing and prospective company customers and operation team. As required interaction with suppliers on buy outs for customers.

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