ERP Functional Consultant

Role and Responsibilities

The Consultant will perform their tasks in the manner required at all times

The Consultant will be tasked with solving issues that relate to implementing Microsoft and other Solutions and related software in the customer's current IT environment.

They will be tasked with leading, mentoring and managing the junior consultants within the various projects.

They will also assist with Business Analysis and Project Management duties when required

**PROFILE OF JOB**

NONE: Role has none of this descriptor

MIN: Role has a minimum amount of this descriptor, less than 50% of time

MOST: Role has a lot of this descriptor, more than 50% of time

Max: Role has all of this descriptor, 100% of time

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**DESCRIPTOR**

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**NONE**

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**MIN**

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**MOST**

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**MAX**

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**_Control_**: resources over which this role has decision rights

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**X**

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**_Accountability_**: measures used to evaluate this role’s performance

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**X**

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**_Influence_**: extent of the network of people with whom this role must interact to do this job

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**X**

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**_Support_**: help this role can expect from people in other units

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**X**

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**_Responsibility_**: extent to which the role holder can see impact of own performance on outcomes of role

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**X**

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**Consultant: Junior**
- Give input into documentation e.g. parts of solution, functional and technical specifications
- Prepare documentation and assist in document collation
- Data manipulation and transformation
- Comply with all internal processes and procedures like time logging, active participation in stand-up meetings, project initiation meetings, on time delivery of tasks, and career enhancement and development.
- Shadowing deployment of managed solutions
- Resolve support issues, within turnaround time specified in SLA
- Certifications: MS competency exams (min. of 2) within the list of specified certifications for the practice

**Skills**:

- 2 years ERP experience as a consultant or as a user.
Soft Skills
- Work well in teams and independently
- Self-motivated and result driven
**Consultant: Intermediate (includes all Consultant items above)**:

- Assist with workshops and document preparation.
- Data manipulation and transformation
- Comply with all internal processes and procedures like time logging, active participation in stand-up meetings, project initiation meetings, on time delivery of tasks, and career enhancement and development.
- Shadowing deployment of managed solutions
- Resolve support issues, within turnaround time specified in SLA

**Skills**:

- 5 years ERP experience as a consultant/ user or 3 years Dynamics ERP experience
- 3 complete project lifecycles
- Microsoft Word, Excel, Visio, PowerPoint, Teams
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Soft Skills
- Work well in teams and independently****:

- Self-motivated and result driven
- Problem solver
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**Consultant: Senior (includes all Consultant items above)**:

- Support pre-sales with RFP/RFQ’s, demo’s and POC’s
- Gather requirements (experience with specific methods advantages)
- Conduct workshops
- Prepare documentation, for example, functional and technical specifications, process flows and Functional Requirement Documents
- Conduct User acceptance testing and produce test packs
- Conduct training sessions
- Handholding for go-lives
- Conduct feedback sessions & present various topics
- Understand product add-ons to ensure best advice is given to customer while designing solution
- Deployment of defined solutions
- Troubleshooting solutions
- Mentoring of junior staff
- Certifications: MS competency exams

**Skills**:

- 8 years ERP experience as a consultant/user or 5 years Dynamics Experience
- Successfully completed 5 project lifecycles
- Microsoft Word, Excel, Visio, PowerPoint, Teams, MS project
Soft Skills
- Work well in teams and independently
- Self-motivated and result driven
- Problem solver
- Mentoring
- Leadership
**Consultant: Specialist (includes all Consultant items above)**:

- Architect and design solutions (physical and logical)
- Mentoring of junior staff and knowledge transfer on architecture
- Certifications: MS competency exams
- Strong implementation methodology understanding

**Skills**:

- 10+ years ERP experience as a consultant or as a user.
- Successfully completed 8 project lifecycles
- Microsoft Word, Excel, Visio, PowerPoint, Teams, MS project
Soft Skills
- Work well in teams and independently
- Self-motivated and result driven
- Problem solver
- Mentoring

**Job Type**: Contract