Service Business Operations Leader Southern Africa

2 weeks ago

Johannesburg, South Africa GE HEALTHCARE Full time

**Job Description Summary**: The Service Business Operations Leader will drive business processes and own the wing-to-wing P&L for GE HealthCare Services, Southern Africa region. He/she will work cross-functionally to drive first class service contract process execution, data accuracy, billing excellence and P&L productivity.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

**Essential Responsibilities**:

- Oversee customer contract management in the Service ERP (contract addition, modification & deletion)
- Timely and accurate billing of customers for contract and non-contract services
- Manage data quality in the various Service ERPs/Tools (Installed Base, Contracts, Warranty)
- Drive Service End of Life processes
- Work with local and regional teams to identify, execute and monitor P&L productivity initiatives
- Provide analytical and operational reporting to drive execution of revenues and costs
- Support Finance team during month, quarter and year-end financial closing
- Support cash collection through timely resolution of customer invoicing disputes in coordination with Service Sales and Field Service teams
- Follow the GE Healthcare Quality Policy and procedures, maintain effective quality systems compliant with applicable norms. Promptly escalate any quality or integrity issues.
- Ensure compliance with regulatory requirements

**Qualifications/ Requirements**:

- Bachelor’s degree in Business or related field of study
- Minimum 5 years of progressive work experience in a business environment
- Demonstrated ability to challenge the status quo and drive process improvement
- Strong analytical and quantitative skills: Ability to clearly link financial results to operational performance drivers, generate alternatives and drive positive change
- Excellent verbal and written communication skills
- Strong interpersonal skills

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

**#LI-HYBRID**

**#LI-ON-SITE**

**Additional Information**:
**Relocation Assistance Provided**:No

  • Regional Operations Leader

    2 weeks ago

    Johannesburg, South Africa Alfred H Knight Group Full time

    A leading international inspection company is seeking an Operations Manager to oversee operations in Southern Africa from their Johannesburg office. The role involves managing various inspection sites, ensuring compliance with quality standards, and supporting operational staff through training and travel. Candidates should have a minimum of 10 years of...

  • Service Business Operation Leader South Africa

    1 week ago

    Johannesburg, Gauteng, South Africa GE HealthCare Full time R1 500 000 - R2 500 000 per year

    Job Description SummaryThe Service Business Operations Leader will drive business processes and own the wing-to-wing P&L for GE HealthCare Services, Southern Africa region. He/she will work cross-functionally to drive first class service contract process execution, data accuracy, billing excellence and P&L productivity.Job DescriptionOversee customer...

  • Group Leader Southern Africa

    1 week ago

    Johannesburg, South Africa International Flavors & Fragrances Full time

    Job Summary The Nourish Group Leader will be responsible for developing the business & setting the objectives for the Southern Africa region. They will continue to maintain/grow key relationships, driving the business in the right direction as well as effectively managing multiple projects. The role will be based in Isando, South Africa. Managing Teams: -...

  • Principal, Services Business Development, Southern Africa Lead

    1 week ago

    Johannesburg, Gauteng, South Africa Mastercard Full time R1 500 000 - R2 500 000 per year

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Analyst, Southern Africa

    5 hours ago

    Johannesburg, South Africa Control Risks Full time

    Control Risks is a specialist risk consultancy that helps to create secure, compliant and resilient organisations in an age of ever-changing risk. Working across disciplines, technologies and geographies, everything we do is based on our belief that taking risks is essential to our clients’ success. We provide our clients with the insight to focus...

  • Southern Africa Regional Chapter Head

    1 week ago

    Johannesburg, South Africa The Aspen Institute Full time

    **_The Aspen Institute_** The Aspen Institute is a global nonprofit organization committed to realizing a free, just, and equitable society. Since its founding in 1949, the Institute has been driving change through dialogue, leadership, and action to help solve the most critical challenges facing communities in the United States and around the world....

  • Regional Director Southern Africa

    2 days ago

    Johannesburg, South Africa Platform to Protect Whistleblowers in Africa(PPLAAF) Full time

    **THE ORGANIZATION** The Platform to Protect Whistleblowers in Africa(PPLAAF) is an NGO based in France, with a presence in Senegal and South Africa. Staffed by experienced lawyers and journalists, it offers legal services and advice to whistleblowers seeking to share information about issues in the public interest. PPLAAF seeks to defend whistleblowers and...

  • Business Development Consultant – Southern Africa

    1 week ago

    Johannesburg, Gauteng, South Africa Dye & Durham Corporation Full time R120 000 - R180 000 per year

    Department:SalesLocation:JohannesburgDescriptionThis role is responsible for driving growth through pursuit of new opportunities from prospective clients.Key ResponsibilitiesUnderstand the legal industry and market segment, and integrate this knowledge into consultative selling.Independently demonstrate applications to identified targets - primarily small to...

  • Business Development Consultant – Southern Africa

    4 weeks ago

    Johannesburg, South Africa Dye & Durham Corporation Full time

    Description As a business development consultant you will be responsible for driving growth through pursuit of new business opportunities from prospective clients. Key Responsibilities Understand the legal industry and market segment, and integrate this knowledge into consultative selling. Independently demonstrate applications to identified targets –...

  • Distribution Business Manager

    2 weeks ago

    Johannesburg, South Africa Hewlett Packard Full time

    **Who we are?** HP creates new possibilities for technology to have a meaningful impact on people, businesses, governments and society. The world’s largest technology company and one of the Fortune 100 Best Companies to Work For list in 2024, HP brings together a portfolio that spans printing, personal computing, software, services and IT infrastructure...