Marketing Executive

**Additional Information**
**Job Number**25064797
**Job Category**Sales & Marketing
**Location**Johannesburg Marriott Hotel Melrose Arch, 42 The High Street, Melrose Arch, Johannesburg, Gauteng, South Africa, 2076
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

**JOB SUMMARY**

The Marketing Executive is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Cluster Director of Sales & Marketing, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Commercial team, this role is fully connected into resources in their region; Marketing Executive liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.

**CANDIDATE PROFILE**

Education and Experience

**No Experience Needed**: The role is open to individuals without prior work experience, focusing instead on their academic achievements and potential.

**Educational Background**:
**or**

**Bachelor of Commerce (BCom) Background**: A BCom background will provide a solid understanding of business principles, complementing their marketing expertise.

**CORE WORK ACTIVITIES**

**Hotel Marketing and Advertising**

Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Sales & Marketing, and cluster marketing and ecommerce teams.

Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.

Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.

Manages F&B media schedules and verifies prompt settlement of accounts.

Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups

Maintains frequent, active engagement with Cluster Director/Manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.

Verifies all advertising for the hotel in digital channels is in alignment with brand voice.

**Social Media Content Management**

Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).

Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.

Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.

**Public Relations and Visual Asset Management**

Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from Cluster Director of Sales & Marketing/Hotel Manager.

Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.

Manages assigned accounts as per the media account management system.

Writes and distributes all press releases for property events, promotions, and outlets.

Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.

Supports pull through of impactful PR strategy & activities to drive quality press coverage through media engagement, in alignment with communications objectives.

Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution.

Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s).

Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to