Call Centre Sales Manager

3 days ago

Johannesburg, South Africa Headhunters Full time

**Job description**

**CALL CENTRE MANAGER**

**Who are we**

We are a credit repair company, we help South Africans clear their credit records, get

out of debt review and enjoy lower installments on their debt repayments. We also assist

our clients in Blacklisting removal, Debt review removal and Debt mediation.

**Responsibilities**
- Oversee and manage the day-to-day operations of our call center, ensuring smooth and efficient processes.
- Hire, Onboard and train call center Personnel
- Ensure the call center achieve sales targets
- Loading mandate and capturing sales

**Requirements**:

- Minimum of 3-5 years of experience in a similar position
- Experience in forming and managing a team
- Good English skills
- Proficient in MS Office packages, especially Word and Excel

**SKILLS**
- Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills.
- Knowledge of management principles and familiarity with company products, services, and policies.
- Strong coaching and leadership skills, ability to motivate employees.
- Business process development and improvement
- MS Word

Ability to Commute:

- Johannesburg, Gauteng (required)

Ability to Relocate:

- Johannesburg, Gauteng: Relocate before starting work (required)

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