Key Account Manager

1 week ago

Johannesburg, South Africa BMi Research Full time

**Account management functions**:
Be the primary driver of consulting on customised traditional research solutions to local clients
Develop industry awareness of BMi customised research capabilities/offering amongst local clients
New business development (presenting BMi Research’s capabilities and closing deals)
Lead sales function for customised research
Grow and maintain relationships with new and existing customised research clients

**Research functions**:
Conceptualising research projects (including briefs, methodologies, sample specifications, questionnaires, reporting) from commissioning to final presentation
Preparing research proposals (specifically background, objectives, proposed methodologies and samples)
Facilitation/moderation of in-depth interviews and focus groups (not essential)
Conducting in-depth analysis (quantitative and qualitative)
Generate customised insights and recommendations that produce strategic insights for clients
Preparing presentations and presenting findings to clients
Coordinating with Customised Research Team on project logistics
Travel to client meetings and fieldwork as and when required (may require occasional local overnight travel and working out of hours)
Assisting with new product development (conceptualisation and implementation)
Transfer of knowledge and expertise to team members
Qualifications and education requirements
B Com /relevant tertiary education
Psychology major and honours
10+ years’ experience
Required attributes
Analytical (accurate, attention to detail)
Strong client relationship experience
Strong project management skills (energetic, proactive, punctual)
Strong problem-solving skills (self-directed)
Confident communication skills (articulate)
High level of personal accountability (professional)
Independent and creative thinking
Promote team spirit and group success

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