Senior Commercial Underwriter: Namibia

What will you do?
Commercial Underwriting within the Underwriting Services team has a permanent position available for a Senior Commercial Underwriter: Namibia based in Gauteng, reporting to the Underwriting Manager: Property

To manage Santam’s Namibia’s Commercial portfolio with regards to risk appetite and underwriting mandate adherence to support and ensure achievement of C&P’s profitable growth targets. What will make you successful in this role?

Work with the team in Namibia to ensure all commercial risks on this portfolio adhere to Santam’s risk appetite and are written in accordance with our underwriting rules. This specifically includes all reinsurance arrangements entered into by the Namibian business unit, with regards to Commercial insurance
Ensure that all Underwriting governance required for these portfolios is in place with appropriate reporting and resultant action steps
Assist in maintaining and creating policy wordings for this portfolio, as needed.
Assist in determining business specifications for the design and development of this portfolio’s offerings in Policy Centre, as needed
Maintain and provide input and guidance on these portfolios to ensure market competitiveness & retain relevance
Support underwriting managers in coming up with new solutions and innovations (including the use of Artificial Intelligence to automate underwriting decisions) that allow Santam to remain the market leader in Commercial insurance
Work with Actuaries to determine appropriate rating structures for these portfolios
Develop rating tools/solutions for these portfolios for use by external business partners as needed
Meet with brokers to discuss reasons for decisions taken and negotiate differentiated terms, as needed
Handle all Namibian referrals of a complex nature and make underwriting decisions which requires logical balancing of profit and growth considerations within your mandate and in accordance with the underwriting rules determined by the underwriting managers for Property, Motor and Liability
Assist in mandate setting, including associated curriculum for Namibian Commercial Underwriting.
Responsible for policy wordings, policy guidelines and implementation of any regulatory underwriting requirements, e.g. PPR for this portfolio.
Assist Commercial Underwriting in reaching its objectives. This may include getting involved in initiatives not listed here.
Develop talent and help grow the new generation of Santam Underwriters. Experience and Qualifications

**Bachelor’s degree or relevant insurance related diploma**: AIISA or FIISA or similar

**Recommendation**: Management or Leadership qualification
Must qualify for Santam’s Commercial Underwriting Level 1 mandate, as per our assessment methodology and criteria (this will form part of the interview process)
Proven track record of at least 10 years’ experience within an Underwriting environment, preferably with substantial commercial experience
Advance Computer literacy (MS Word, Excel & PowerPoint) Knowledge

Specialist Property, Motor and Casualty Technical Underwriting expertise
Thorough knowledge of Santam’s Commercial products is peferable
Knowledge of (and understanding of the impact of) the relevant legislation on the business e.g. Building regulations etc. Skills

Commercial Underwriting skills
Advanced Excel
All policy administration and quoting systems of Santam Commercial Management experience in Commercial Underwriting
Excellent English communication & report-writing skills
Presentation skills
Establish interpersonal relationship, negotiating and networking skills
Ability to influence
Ability to work under pressure with appropriate prioritisation skills
Good analytical skills and problem-solving abilities
Attention to detail and meticulous
Skilled in leading and coaching staff
Able to organise own and others workloads to achieve priorities and objectives
Demonstrate capability to think of the organisation holistically

**Management of employees**:
Establish focus and manage performance
Provide Motivational support
Fostering teamwork
Empowering others
Managing change
Build and lead a team and ensure Santam remains market leader in Commercial Property & Casualty risks
Coaching and development
Performing under pressure
Problem solving
Negotiating and Influencing others
Erudite (oral and written communication)
Forward and Logical Thinker
Working with complex information
Consistent Competencies

Collaborates
Client focus
Drives results
Flexibility and adaptability
Cultivates Innovation
Strategic risk management
Strategic planning and implementation
Reporting and administration
Quality, compliance and accreditation About the company

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.

Our success is rooted in our passion