Triton: I.t. Support Technician

1 week ago

East Rand, South Africa Plennegy (Pty) Ltd. Full time

**Managing local and remote branch IT services including but not limited to**:
***
- Implementing, maintaining and supporting desktop and mobile computer related hardware
- Implementing, maintaining and supporting network infrastructure (switches and routers)
- Implementing, maintaining and supporting desktop PC operating systems and software
- Implementing, maintaining and supporting server and storage infrastructure
- Implementing, maintaining and supporting VMware products
- Implementing, maintaining and supporting Microsoft Core infrastructure technologies including Windows Server, Active Directory, Microsoft 365 and Exchange
- Providing End Users with hardware, desktop PC software and backend system support
- Supporting and maintaining VoIP systems
- Liaising with contractors and vendors to design, implement and maintain technology solutions

**a) The Network Administrator must have proficient knowledge in the following areas**:

- Computer networks, network administration and network installation
- Computer support and troubleshooting
- Dell, IBM, and Cisco server products
- Dell and EMC storage products
- VMware virtualization products
- Microsoft Server Products
- Exchange 2013
- Backup and replication hardware and software systems

**b) The Network Administrator must demonstrate the following skills**:

- Self-management skills
- Ability to install and administer computer hardware and software
- Teambuilding skills
- Analytical and technical problem solving skills
- Decision making skills
- Effective verbal communications skills
- Effective written communications skills
- Presentation skills
- Stress management skills
- Time management skills

**c) The Network Administrator must demonstrate the following personal attributes**:
***
- Be honest and trustworthy
- Be respectful
- Possess cultural awareness and sensitivity
- Be flexible
- Grade 12 Minimum
- Relevant IT qualification
- Microsoft Administrator and System Architect role based certifications advantageous
- Minimum 5 years IT related experience
- Related experience in the transport industry desired
- Own transport to and from work

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