Customer Success Consultant

7 hours ago


Somerset West, South Africa WeconnectU Full time

**WeconnectU** is a proudly South African SaaS company building intelligent software for the property management industry. We provide seamless onboarding processes, ongoing training, and expert support services, all anchored in a customer-first mindset. As one of the fastest-growing tech companies in the country, we're positioned at the forefront of digital transformation in the sector. We foster a culture of ownership, innovation, and continuous development — helping every team member grow into the best version of themselves.

**Key Responsibilities**:

- Build deep knowledge of WeconnectU’s product offerings to support and guide clients effectively
- Deliver product training and support to clients tailored to their unique business needs
- Provide expert advice based on rental industry knowledge and software best practices
- Handle and interpret large volumes of data accurately and efficiently
- Collaborate with internal teams to identify client needs and product improvement opportunities

**Requirements**:

- Strong rental property management experience
- Sound understanding of rental legislation and basic accounting principles (beneficial)
- Proven technical aptitude to learn and explain software functionalities
- Excellent verbal and written communication skills
- Advanced Microsoft Excel proficiency
- Ability to train and educate clients effectively
- Strong attention to detail and organisational skills
- Self-driven, able to manage time and priorities independently
- Comfortable working under pressure and adapting to change Passion for staying current with technology trends and industry developments



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