Manager - Welfare and Pensions Management

**THE JOB AT A GLANCE**

As the Manager - Welfare and Pensions Management, you will report into the GM: Medical and Pensions Management. Your role is to lead and manage the Welfare & Pensions department by overseeing the provision of high quality pension administration services and healthcare support to beneficiaries. Your role ensures compliance with relevant legislation, effective management of healthcare professionals (including registered nurses), pension operations and alignment with the organisation’s strategy to deliver sustainable value and well-being support to pensioners and their dependents.

**WHAT WILL YOU DO?**

**Strategic & Operational Management**
- Develop and implement strategies for pensions administration and welfare/healthcare support
- Align departmental objectives with organisational goals and compliance requirements.

**Pensions Administration**
- Oversee accurate pension processing, beneficiary management and reporting
- Ensure compliance with the Compensation for Occupational Injuries and Diseases Act (COIDA), Pension Funds Act and related regulations.

**Healthcare & Welfare Services**
- Healthcare management and cost management
- Manage the medical team of professional healthcare nurses providing preventative and responsive care
- Ensure adherence to the Nursing Act, ethical standards and professional scope of practice
- Develop welfare initiatives (e.g. mobile clinics, pensioner workshops) to improve beneficiaries’ quality of life.

**People Leadership & Stakeholder Engagement**
- Lead and mentor multidisciplinary teams (pensions and healthcare)
- Engage with internal and external stakeholders, including regulators, service providers, beneficiaries and government bodies.

**Governance, Risk & Compliance**
- Ensure financial sustainability of pension payments and welfare programs
- Monitor risks, implement controls and comply with auditing, actuarial and healthcare quality standards.

**Monitoring & Reporting**
- Prepare and present regular management reports to executives
- Track performance indicators for both pensions and healthcare services.

**WHAT WILL YOU GET IN RETURN?**

We offer great opportunities for personal and professional development in a stable company that is 130 years strong. The role comes with a competitive salary package and various benefits. Furthermore, you will be part of a dedicated group of colleagues who value teamwork and collaboration.

**Turnaround time**

**Closing date**:18th September 2025**

**Our Commitment to transformation**:
**WHAT YOU'LL BRING TO THE TABLE**
- Grade 12 qualification/Matric Certificate
- NQF Level 7 /Bachelor’s degree in any of the following: Healthcare/Nursing Management or equivalent
- Postgraduate qualification in Healthcare Management or Business Management (Advantageous)
- RE1 Certificate
- Minimum of 8 to 10 years’ experience in welfare, healthcare management or pension fund administration
- At least 5 years in a senior management role with proven leadership skills leading multidisciplinary teams
- Exposure in the following fields: Finance/Economics/Business Administration
- Registration with a relevant professional body such as South African Nursing Council (SANC) - for healthcare oversight (Advantageous)
- Strong knowledge of South African pension legislation, medical benefits and welfare frameworks
- Experience in managing healthcare professionals and understanding clinical governance
- Demonstrated ability to balance financial sustainability with social impact
- In-depth knowledge of Pension Funds Act, COIDA and related regulations
- In-depth knowledge of Nursing Act, National Health Act and healthcare compliance frameworks
- In-depth knowledge of Financial planning, actuarial principles and medical inflation trends
- Strong leadership, stakeholder management and negotiation skills
- Analytical and problem-solving skills with a data-driven approach
- Excellent communication and report-writing abilities
- Have ethical leadership and integrity
- Strategic and systems thinking
- Strong decision-making under complex conditions
- Ability to manage sensitive welfare and medical matters with empathy and confidentiality
- Commitment to beneficiary-centric service delivery.