Sales Support Administrator

2 weeks ago

Johannesburg, South Africa Sanlam Full time

**Who are we?**

**What will you do?**
- Under direct supervision, performs routine clerical support for functional groups such as copying, distributing mail, performing simple calculations and maintaining records and files following standard procedures with all work certified or checked.- Minimum Experience- Minimum of 2 years’ experience in an administrative role
- Minimum Qualification Required- Grade 12/NQF 4- Competencies- Grade 12/Standard 10/NQF 4
- Above average computer literacy in MS Word and Excel
- Above average communication skills
- Analytical
- Must be highly proficient with administrative tasks and coordination within an insurance environment
- Excellent verbal and written communication skills
- Attention to detail
- Self-motivated
- Problem solving skills and proactive attitude
- Flexible
- Commitment to personal and team goals
- Professional
- Presentable
- Deliverables- Tend to administrative queries and tasks received from various sales departments.
- Tend to assisted cancellations requests and prompted by dialler campaign.
- Assist with non-financial amendments on existing quotes and or policies.
- Assist with lead allocation to various sales departments.
- Assist with rework leads and manage follow ups.
- Manage and drive feedback to relevant stakeholders within the acceptable turnaround time.
- Ensure clear and effective communication channels are maintained with stakeholders.

**Knowledge and Skills**
- Record keeping; filing and maintenance of databases- Data Collection and processing of transactions- Reporting and Administration- Quality; compliance and accreditation- Business Process- Services knowledge**Personal Attributes**
- Communicates effectively - Contributing dependently- Demonstrates self-awareness - Contributing dependently- Plans and aligns - Contributing dependently- Optimises work processes - Contributing dependently**Build a successful career with us**
- We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.**Turnaround time** At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.

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