Infor M3 ERP Support Technician

12 hours ago


Johannesburg, South Africa NES FIRCROFT Full time

**Infor M3 ERP Support Technician - Permanent - Johannesburg or Cape Town, South Africa**

**Infor M3 ERP Support Technician Job Purpose**

The ERP Support Technician role will see you providing the second line and beyond support of my clients Global ERP Systems. Within a small team, you will focus on providing remote software support for the company’s global Cloud Chemical suite.

**Infor M3 ERP Support Technician Key Accountabilities and Responsibilities**

The following list is not exhaustive and other duties and responsibilities of a similar nature may be required:

- Support of our current on-prem Infor M3 systems
Handling colleague incidents, problems, and requests within strict service level agreements
Provide day-to-day support and administration of the ERP system.
- Participate in active development and implementation of a process of Continuous Service Improvement.
- Develop, adhere to and update documentation and control procedures to ensure that quality standards are maintained.
- Behave in a manner in line with the company values and participate in the consultative and democratic process within the community and support the decisions of the community body.
- Configuration and Administration of ERP systems, including user setup and controls
- To perform any other reasonable tasks to meet business objectives.

**Infor M3 ERP Support Technician Experience**
Helpdesk experience
- Experience with Infor’s Cloud Chemical Suite
- Interest in IT

**Infor M3 ERP Support Technician - Permanent - Johannesburg or Cape Town, South Africa**

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Infrastructure, Life Sciences, Mining, Automotive and Chemicals sectors worldwide.With more than 100 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.



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