Term Warranty Sales Agent

5 days ago

Johannesburg, South Africa Afro Miaki Group Full time

RESPONSIBILITIES
Drive policy sales and term warranty premiums while ensuring compliance and maintaining a customer-first approach
To be responsive, courteous and professional in dealing with theCompany’ssupporting lead providers and customers.
To execute the sales process with expertise, attention to detail, and integrity.
To promote additional products where appropriate to maximiseeach lead’s potential
To use appropriate interpersonal skills and communication methods to gain acceptance of our products from potential customers.
To accurately identify the needs of the customer by asking effective questions and listening attentively.
Match benefits accordingly and demonstrate how a product satisfies their needs.
Share best practices and insights with the team to improve collective sales performance.
To understand objections and overcome them with an appropriate response.
Share best practices and insights with the team to improve collective sales performance
Stay self-motivated and manage time effectively, especially in remote work situations
Consistently meet and exceed performance targets in a disciplined, deadline-driven environment
To continuously improve skills through practising areas identified for improvement.

**REQUIREMENTS**:
QUALIFICATIONS
Matric
RE5 (required)
**FETC**: Short-term Insurance NQF4 or better (preferred)
Meet the regulatory requirements (e.g. DOFA period, FAIS Fit &Proper)
EXPERIENCE
3 years of call centre sales experience
2 years of Term Warranty/Vap experience is essential
Fluency in English is essential plus one other official language.
Strong background in outbound sales with the ability to handlehigh call volumes.
SKILLS AND KNOWLEDGE
Strong sales drive and goal orientation
Self-accountability and personal discipline
Time Management and organisational skills
Excellent verbal and written communication skills
Computer literate
Strong needs analysis skills with a focus on detail and accuracy
Problem-solving
Adaptability to change, with a high tolerance for stress
Resilient and motivated to succeed in a challenging environment
Negotiation Skills
A compliance-driven mindset
Strong work ethic
Proactive
Deadline driven
VALUES
PASSION
We have a strong and barely controllable excitement for life, our work, the people we work with, and for ourselves. Our enthusiasm and positive energy lead to a strong bias toward action and strive for excellence
CARE
We care deeply for ourselves, the people we work with, our customers, the communities we live in, the country we call home and the planet which hosts us
INTEGRITY
We always do the right thing, even when nobody is watching
GROWTH
We always strive to make a positive contribution on our journey to significance We (us and the business) grow, because our people grow Our curiosity drives Innovation and our resilience keeps us determined when the going gets tough We have the courage to make decisions and to have the tough conversations.
DIVERSITY
We respect and cherish each other and listen to allopinions We are all unique, which makes the “us” stronger Throughcollaboration, we ensure that the whole is greater than the sum of its parts
Between 3 - 5 Years

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