Area Manager

2 weeks ago


Richards Bay, South Africa DigiWorx Branding Full time

The Sales Area Manager is responsible for driving sales performance, overseeing a designated geographical area or region, and ensuring that sales targets and business goals are met. This role combines leadership, strategic planning, and hands-on management of the sales process. The Sales Area Manager will lead a team of Brand Ambassadors, and build strong relationships with stores and customers, all while ensuring that the client’s products are effectively marketed and sold. The role requires a dynamic leader who can motivate the sales team, analyze market trends, and execute strategies that drive growth.

**KEY RESPONSIBILITIES**:
1. **SALES LEADERSHIP**:

- Lead and motivate a team of Brand Ambassadors across the designated area, ensuring that they are aligned with the company’s sales goals and objectives.
- Provide coaching and support to team members to improve their performance and help them achieve individual and team sales targets.
- Conduct regular one-on-one performance reviews to track progress and provide feedback.
- Identify skill gaps and provide training or development opportunities to enhance the capabilities of the sales team.

2. **SALES STRATEGY AND EXECUTION**:

- Develop and execute regional sales strategies to meet or exceed company targets, ensuring alignment with overall business goals.
- Analyze market data and customer insights to identify opportunities for growth, including potential new markets or customer segments.
- Monitor and assess competitor activities and market conditions to adjust sales strategies as needed.

3. **SALES TARGET AND PERFORMANCE MANAGEMENT**:

- Set clear sales targets and KPIs for the sales team, ensuring that they are measurable, achievable, and aligned with the broader business objectives.
- Track team and individual performance regularly, ensuring that targets are met and taking corrective actions where necessary.
- Prepare and present sales performance reports to senior management, highlighting key successes, challenges, and areas for improvement.

4. **CUSTOMER RELATIONSHIP MANAGEMENT**:

- Build and maintain strong relationships, ensuring long-term business partnerships and customer loyalty.
- Identify and target new business opportunities within the area, including expanding the customer base and increasing market share.
- Address and resolve customer concerns or escalated issues, ensuring a high level of customer satisfaction.
- Ensure that sales teams are equipped with the necessary tools, knowledge, and resources to address customer needs effectively.

5. **MARKET RESEARCH AND ANALYSIS**:

- Conduct regular market research to understand customer preferences, trends, and competitive activities.
- Monitor regional sales performance and use data analytics to forecast sales trends, adjust strategies, and allocate resources efficiently.

6. **COMPLIANCE AND REPORTING**:

- Ensure compliance with company policies, industry regulations, and ethical sales practices.
- Complete and submit regular reports on sales performance, market conditions, and team activities.
- Maintain accurate records of all sales activities, customer interactions, and transactions in CRM or sales tracking systems.

7. **TEAM DEVELOPMENT AND SUCCESSION PLANNING**:

- Identify and nurture future sales leaders within the team to ensure succession planning and business continuity.
- Foster a culture of teamwork, innovation, and continuous improvement within the sales team.

**8. QUALIFICATIONS AND SKILLS**:

- **Education**:

- Matric certificate.
- **Experience**:

- Minimum of 3-5 years of sales experience, with at least 2 years in a managerial role.
- Experience in the telecommunications industry an advantage.
- Proven track record of achieving or exceeding sales targets, managing sales teams, and driving business growth.
- Strong understanding of sales processes, strategies, and techniques.
- Experience managing multi-location or regional sales teams is preferred.
- **Skills**:

- Strong leadership, coaching, and people management skills.
- Strong negotiation, communication, and interpersonal skills.
- Sales-driven decision-making and proficiency in using CRM tools and sales software.
- Proficient in Outlook, Word, Excel and PowerPoint.
- Strategic thinker with the ability to adapt to changing market conditions.
- Ability to build and maintain strong relationships with clients, customers, and internal stakeholders.
- Ability to manage time effectively and handle multiple tasks simultaneously.
- High level of motivation and the ability to inspire others to reach their full potential.
- Strong organizational and planning skills.
- Ability to work flexible hours, including weekends and holidays.
- Must have own vehicle with a valid Driver’s licence.

**Job Types**: Full-time, Permanent

Pay: R12 000,00 - R12 500,00 per month

Work Location: On the road


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