Branch Manager

**Essential Job Functions**
- Ensure that freight is being expedited in a safe and timely manner
- Develop and execute policies, plans, and programs to meet anticipated organizational needs in the areas of functional responsibility and ensure compliance with corporate policies and guidelines.
- Review analysis of activities, costs, operations, and forecast data to determine progress toward stated business development goals and objectives
- Review and evaluate branch P&L performance in relation to the overall country P&L performance and liaise with senior management to ensure budgetary requirements are met.
- Lead growth strategy for the branch in line with overall strategy of the country, region and company as a whole.
- Ensure effective planning and achievement of project long-term and short-term goals.
- Consult with and apprise senior management of important issues, operational concerns, personnel matters, capital expenditures, leases, and all commitments obligating the company.
- Ensure directives, rules, and procedures are communicated to all branch personnel, while also ensuring safety methods and programs are implemented and maintained.
- Utilize superior communication skills to motivate staff and develop effective working relationships with peers, executives, and clients.
- Oversee and manage the professional development and productivity of all staff members to ensure proper goals, training, professional development, and project requirements are met.
- Conduct annual performance reviews for all staff within the branch and address all employee performance problems promptly and directly in accordance with personnel policies of the company.
- Keep abreast of emerging technology changes and innovations.
- Ensure that the branch facility provides a clean, professional, and safe working environment for all employees.
- Collaborate with senior management to develop continuous improvement methodology in key areas of service, profit, and growth, and use key performance indicators to drive and quantify cost organization.
- Maximize profitability through superior client service, effective and prompt communications, and follow-up on all pending matters with the client.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Physical Requirements**
- Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components
- Sitting for extended periods of time
- Vision abilities required by this job include close vision and the ability to adjust focus

**Other Skills and Abilities**
- Excellent written and verbal communication skills with attention to detail and prioritization required.
- Ability to analyze and interpret highly complex regulations and procedures
- Ability to work in a fast paced environment and at times under high pressure
- Ability to plan, organize and manage multiple projects and set priorities
- Experience effectively managing people, with the ability to lead and develop others in achieving company goals and objectives required.
- Ability to allocate decision making authority and/or task responsibilities to others to maximize the organization's and individuals' effectiveness
- Ability to set clear performance expectations and give appropriate recognition for performance.
- Ability to develop and use collaborative relationships to accomplish work goals
- Ability to effectively present information and respond to questions from groups of clients and employees.
- Ability to maintain stable performance under pressure or opposition.

**Education and Experience**
- High School Diploma/GED is required; Bachelors Degree preferred.
- 10 or more years of related experience required.
- 5 or more years of demonstrated success in leading, supervising, managing and developing high performance teams required.

**Certifications and Licenses**
- Professional certification may be required in some areas.

**Disclaimer**:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.