Ortho & Administrative Assistant

2 weeks ago

Lansdowne, South Africa Dental and Ortho clinic Full time

**Dental and Ortho (Pty) Ltd.**

**Ortho & Administrative Assistant - Job Description.**

**Job Summary**

The Ortho & Administrative Assistant's duties are to perform a variety of administrative, orthodontic and clerical tasks as it is a broad and vital function of the business. Duties of the Administrative & Ortho Assistant include providing support to our managers and employees, Assisting the Dentists, accounts management, assisting in daily office needs and managing our company’s general administrative activities.

**The Ortho & Administrative Assistant's job description includes, but not limited to the following principal duties**:
▪ Responsible for receiving patients by greeting them in person or on the telephone; answering or referring inquiries.

▪ Maintains employee and department directories as a guide for directing patients.

▪ Schedules meetings and appointments for patients.

▪ Documents and communicates actions, irregularities, and continuing needs to maintain continuity among work teams.

▪ Contributes to team effort when required.

▪ Operates telephone at the front desk as well as WhatsApp communication with patients

▪ Takes messages and communicates them to appropriate stakeholders.

▪ Handles outgoing mails; sorts and distributes incoming mails.

▪ Responsible for placing outgoing calls as needed.

▪ Drafts, reviews, and proofreads office documents and patient folders.

▪ Responsible for basic data entry as assigned.

▪ Maintains and stocks basic office supplies.

▪ Responsible for operating and maintaining office machines, including printers, copiers, and fax.

▪ Ensures compliance with company rules and regulations in the reception area.

▪ Assists dentists with various orthodontic and dental procedures.

▪ Accounts management.

▪ Verifying claims

▪ Interacting with various medical aids

▪ Recording and reconciling of patient accounts.

▪ Maintaining general duties around the practice.

▪ Follow instructions from heads of departments.

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