Virtual Device

2 weeks ago


Pretoria, South Africa Mediro ICT Full time

You will be part of a global team responsible for the development and operation of the Digital Workspace that includes the product Virtual Device (VDI).

The focus lies on worldwide delivery (Cloud & On Premises) of the virtual desktop, App and

access infrastructure for internal and external partners.

You will be involved in the maintenance and operation of a global Digital Workspace infrastructure for virtual devices.

Be a maintenance and operations focused team member for cloud and on premises VDI platforms.

Make sure that the infrastructure for VDI platforms run smoothly

Actively work on constantly improving operational excellence including automation and proactive monitoring approaches

Collaborate with an international product team, external providers, vendors and end-users.

Treat security as a first-class citizen

Work closely with stakeholders, development teams in constantly improving VDI platforms stability and availability

Work with other IT teams on integration of new features and components

**Main function**:
Be responsible for proactive monitoring and operations of the enterprise VDI infrastructure, platform and desktop components.

Be responsible for the verification, planning and actioning of maintenance tasks together with other infrastructure teams

Continuously work with monitoring vendors to improve the operational stability

Experience in Windows Client (Windows 10) OS troubleshooting and patch management

Experience with Active Directory and GPO

Experience with Scripting ( PowerShell, Python etc.)

Experience Citrix Xen-Desktop (higher then 7.x) and Xen-App (higher then 7.x) full stack

Experience Citrix Netscaler (higher than 12.x) and Storefront

Experience Citrix XenServer (higher than 7.x)

Experience Citrix on VMware Hypervisor Stack (higher VMWare ESXi 6.x)

Experience monitoring tools ( Aternity, SCOM, AZURE, Nagios, Dynatrace etc.)

Experience in troubleshooting in infrastructure

Experience in data driven monitoring and analytics

Experience with ITL processes (Incident, Change and Problem management)

Plan and execute maintenance tasks (change management)



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