Relationship Manager

Who are we?
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do?
Ensure the successful implementation and management of Sanlam Strategic Partnership initiatives, which is focussed on long-term insurance agents. This job is focused on the retention and profitable growth of allocated and new intermediary portfolios through the development and management of strong relationships with Sanlam intermediaries and internal business partners, to support the Group strategy. What will make you successful in this role?
upporting Santam sales strategy & business plan in line with the regions Targets.
Establish and manage strong relationships with brokers including business managers.
Growth and profitability of allocated broker portfolio.
Working with brokers in developing a business plan to grow business.
Assist in identifying new potential brokers and opportunities for business growth.
Awareness of competition and market information.
Facilitating the sales process and ensure that brokers deal with correct channels.
Facilitating sale of quotes.
Monthly analysis of figures down to broker level.
Reporting at Broker Services regional meetings.
People management (service consultants). Qualifications
Completed GR12
Short term insurance related qualification or COP certification
FAIS credits (commercial and personal lines)
RE 5 certification
Valid driver’s license
At least 5 years personal lines and commercial experience in an operational environment
Experience in maintaining and growing a profitable portfolio of commercial and personal insurance
Personal Attributes
Business insight - Contributing through others
Interpersonal savvy - Contributing through others
Decision quality - Contributing through others
Plans and aligns - Contributing through others Core Competencies
Cultivates innovation - Contributing through others
Customer focus - Contributing through others
Drives results - Contributing through others
Collaborates - Contributing through others
Being resilient - Contributing through others Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development. Turnaround time
At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.