Account Manager

1 week ago


Westlake, South Africa Cape Herb & Spice Full time

Reporting: Key Account Manager

Location: Westlake

Cape Herb & Spice has grown from entrepreneurial roots into a global FMCG player, employing over 500 people and operating over 5 sites in Cape Town with a wide range of products across various categories.

**Purpose**:
**Key Functional Areas**:

- Support for Key Account Manager on Large accounts
- Account manager for select accounts
- Focus across various categories - Spice, Tea, Vanilla, Gifting & Groceries

**Responsibilities**:

- Order Oversight - Day to day co-ordination of customer orders from PO receipt to delivery, ensuring all customer specific requirements are met.
- Supply all sales and marketing related information to the customer.
- Internal department liaison - Work with other internal departments to ensure OTIF (on time, in full) delivery is achieved and customers’ needs are met in all aspects (Operations, NPD, QA and logistics)
- Sales Analysis - Track sales vs budget. Work with customers to ensure the sales targets are met.
- Margin management and costings
- Customer liaison and relationship building
- Identify sales potential for existing and potential customers
- New Product development: Respond to requests from customers for new items and / or identify opportunities to present customers with new concepts.

**Education and Required Knowledge**:

- 3 or 4 years (relevant) degree - Business degree advantageous
- 2+ years’ experience in client liaison or business development role
- Must be available for international travel, if required
- Excellence in written and verbal communication
- Excel proficient
- Strong analytical skills
- Project Management skills
- Commercially minded
- Budget-management skills and proficiency

**Personal Characteristics**:

- Self-starter
- Strong interpersonal skills with leadership potential
- Able to perform in a high pressure, fast paced environment.
- Accuracy and high attention to detail
- Ability to work as part of a team
- Ability to Critically evaluate information with potential to take initiative and make decisions accordingly


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