Sales & Account Manager - Mauritius
1 week ago
**Peach Payments**:
Our vision is to deliver delightful experiences for merchants and users, and be the payments partner of choice on the African continent. In everything we do, we strive to make it as easy as possible for merchants to focus on their business, while we take care of their payment needs. We work with the biggest enterprise businesses and the side-hustle next door, across every sector of the economy. We pride ourselves on delivering a world-class payments service with a seamless and secure checkout, enterprise-grade security and personalised multi-channel support to every business we partner with. We integrate easily with leading e-commerce platforms like WooCommerce, Wix, Shopify, Magento and Prestashop, and our modern API allows for custom integrations. We currently enable both enterprise and SME ecommerce in South Africa, Kenya and Mauritius, with rapid expansion to more countries on the continent planned.
We are looking for an experienced Sales Representative to join our team and help grow our business across a diverse merchant base and industries in **Mauritius** and other target countries, as required.
**As Sales & Account Manager you will**:
- Take ownership of sales and business growth in your territories / regions
- Identify high-potential prospective customers and grow new revenue from businesses of all sizes
- Build and maintain relationships with internal and external stakeholders
- Support and execute on new sales strategies to effectively showcase Peach Payments
- Engage with Product, Marketing and User Operations teams to help amplify our growth trajectory and provide solutions to merchants
- Identify and develop partnership opportunities with development agencies, industry players and other complimentary businesses
- Ensure end to end onboarding of the merchant
- Work on achieving your individual targets for each quarter
- Define and execute strategies to effectively showcase Peach Payments' full offerings to your portfolio
- Lead and contribute to team projects to develop and refine our sales and account management processes
- Manage and nurture the existing merchants in our portfolio including up
- and cross-selling to them
- Project manage the go live projects for new enterprise clients
- Cross-sell and up-sell exciting new and existing offerings to your portfolio
**What we'd like you to have**:
- Mauritius work authorisation
- French and English language fluency required
- Experience in customer/client-facing role, with a track record of top performance
- Ability to understand the Peach Payments API and build great relationships with highly technical customers
- Ability to understand complex enterprise requirements and think creatively
- Ability to operate in a highly ambiguous and fast-paced environment
- Demonstrated passion for the start-up community and new technology businesses
- Strong interest in FinTech
- Be a self-starter
**Nice to haves**:
- Prior experience at a Financial Institution/Internet/software company/Digital Marketing Agency
- Prior experience in enterprise sales
- Prior experience in the payments industry
- Fluency in Mauritian Creole
**Things we take seriously**:
- We value open and empathetic communication across the team and company, each other’s thought processes and have an open forum to collaborate cross-domain.
- You say what you do and do what you say. We’re all accountable to each other and our customers, we set expectations and meet them.
- Ownership of the work that we do. We don’t push tickets through, we thoughtfully problem solve pain points for our customers before, during and after code development.
- We document our approach to scale what we do, soliciting input from the team and ensuring no team member is left behind.
- We're continuously learning to build mastery and become domain experts at a worldwide level and we measure outcomes not outputs.
**What else is on it for you?**:
We usually start our monthly Company Town Hall with a quick meditation via the HeadSpace App, which we all have access to as a perk. What do people say about working here? We have a diverse, family-orientated team where failure is allowed. We fail fast and aim to succeed even quicker.
**Due to the effects of Covid 19, our teams are currently working remotely.**:
- If you’re currently not working remotely or never have, we’ll set expectations of what this looks like at _Peach, during our interview process.
In a nutshell, time
- and self-management skills are going to be vital. Other considerations are access to a desk or workspace, internet access and I guess a good supply of fresh air and coffee or tea - whatever gets you through your work day. _
- We value diversity at Peach and therefore we are committed to inclusion across race, gender, age, religion, identity, and experiences._
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