Complaints Resolution Manager C

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: - Responsible for daily running of complaints including investigation, monitoring and resolving of system and business issues/problems....

A leading financial services provider in Johannesburg seeks a Specialist: Ombudsman Complaints Resolution to implement a best practice complaints management framework within the organization. This entry-level role requires a background in law and involves accountability for end-to-end complaint management, ensuring effective resolution and proactive...

Specialist: Ombudsman Complaints Resolution Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The purpose of this role is to implement a best practice complaints management framework for the Old Mutual Insure Customer Experience Complaints function (Insurance...

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description The purpose of this role is to implement a best practice complaints management framework for the Old Mutual Insure Customer Experience Complaints function (Insurance ombudsman, FSB, Consumer Commission, media and...

**Let's Write Africa's Story Together!**Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.**Job Description**naThe purpose of this role is to implement a best practice complaints management framework for the Old Mutual Insure Customer Experience Complaints function (Insurance ombudsman, FSB, Consumer Commission,...

**Job Classification** - Job Family- Sales and Services - Career Stream- Client Service - Leadership Pipeline- Manage Self: Professional - FAIS Affected**Job Purpose** - To log, investigate and respond to all client complaints received at Nedbank in line with the business strategy.**Responsibilities**: - Contribute to a culture conducive to the achievement...

**Requisition Details & Talent Acquisition Contact** - 120867 - Nozi Masabalala**Location** - Gauteng - Sandton**Cluster** - Nedbank Wealth Insurance - Nedbank Insurance Client Experience (CX) team- Job Family- Sales and Services - Career Stream- Client Service - Leadership Pipeline- Manage Self: Professional **Job Purpose** - To effectively handle any...

**Experience and Skills Required**: - Customer Service - Excellent relationship development skills applied within a customer service role - Strong interpersonal and negotiation skills - Build rapport and establish relationships with internal and external stakeholders using a collaborative manner to achieve desired results - Good communication skills -...

Job Description To provide customers with excellent service by ensuring that they are served promptly understanding their needs and processing their requests Build and maintain strong relationships with internal and external stakeholders Hello Service Complaints Resolutions Representative Welcome to FNB, the home of the #changeables. We design for the...

About us, purpose, experience and qualifications **about us**: - make a promise - be deeply invested - value our differences - build trust, not territory - have courage - always do the right thing **purpose**: To provide customers with excellent service by ensuring that they are served promptly understanding their needs and processing their requests....